Professional Health Coach- Digital Medicine (remote)
About the position Responsibilities • Collaborates with clinical staff to coordinate and gather pertinent information from patients to support clinical management of chronic conditions. • Increases individual patient engagement, capability, and accountability through regular patient contact. • Provides education, information, and encouragement to patients about available health interventions including diet, fitness, behavioral and social connectivity programs. • Actively manages a patient panel. • Assists patients with program adherence by monitoring the use of the patient’s digital medicine devices and readings (including blood pressure, blood sugar, etc.), adherence to testing and screening appointments, and other lifestyle factors. • Provides education, information, and encouragement to patients catered to their individual needs. • Identifies and provides information to patients about available health interventions including diet, fitness, behavioral and social connectivity programs to increase patient engagement, capability, and accountability. • Coordinates with pharmacists, advance practice providers, nurses, physicians and other care providers; maintains documentation as required by law; and actively participates in special projects as needed. • Assists with interviewing potential candidates and training new hires. • Assists with additional departmental projects including development of presentations and education material. • Represents the department at events. • Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style. • Performs other related duties as required. • Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards. • This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. Requirements • Education Required – High school diploma or equivalent. • Work Experience Required – 5 years of patient care experience, OR no experience required with a bachelor’s degree in nursing, public health, social work, health education, kinesiology, or related field. • Certifications Required – Certification for MA, LPN, or Pharmacy Tech program, OR no certification required with an associate's degree in nursing, public health, social work, health education, kinesiology, or related field. • Proficiency in using computers, software, and web-based applications. • Effective verbal and written communication skills and ability to present information clearly and professionally. • Strong interpersonal skills. • Ability to maintain highly confidential and sensitive information. • Ability to be self-directed and work independently under minimal supervision. • Excellent team building skills and ability to build rapport with patients and care teams. • Ability to possess a firm grasp on effective and efficient communication through digital platforms. • Ability to work in a fast pace environment and juggle and prioritize competing tasks and demands. • Ability to demonstrate continued dedication to the field of health coaching through continuing education units & pursuit of new certifications. Nice-to-haves • Certified Health Education Specialist (CHES) and/or accredited health coaching certification and/or Certified Diabetes Educator (CDE) and/or certified personal trainer or related. Apply tot his job