Process Improvement Consultant

We have an opportunity for a Process Improvement Consultant to join our Business Operations team. The successful candidate will be a creative thinker and problem solver. In this role, you’ll be responsible for coordinating initiatives and contributing to team efforts, such as: Continuous process improvement, building and maintaining program dashboards, developing processes, metrics, and standards, and other administrative tasks. Typical responsibilities include: • Evaluate existing workflows to identify process inefficiencies, bottlenecks, and quality issues. • Develop and recommend improvements using methods such as process mapping, data analysis, and Lean Six Sigma. • Promote continuous process improvement and standardization by identifying gaps in service, training, or other processes, and drafting, developing, and/or updating business documents and requirements; • Lead or support client and internal cross-functional teams to develop and implement new processes and ensure a smooth transition. • Track key performance indicators (KPIs) and project outcomes, reporting findings and recommendations to management. • Supporting consulting with, and assisting the client with project coordination (e.g., stakeholder report), creating and maintaining program dashboard and process improvement, • Developing workflow processes to track progress and streamline operations; • Assisting in the creation and establishment of a Process Asset Library, creating templates and documentation to support project management and education initiatives; • Assisting with the enterprise risk management program and training on identification, mitigations, and best practices; • Providing decision support through data gathering, information analysis, and presenting considerations to relevant stakeholders; • Conducting research and analysis to develop white papers, briefings, standard operating procedures (SOPs), Procedural Instructions (PI), and executive summaries; • Developing concise, professional, and compelling executive presentations on major initiatives; • Support organizational planning and coordination for a wide variety of summits, initiatives, and educational opportunities; • Coordinates with offsite, remote, and/or external organizations, teams, and/or vendors to conduct data calls, complete tasks, and manage initiatives • Identifying and managing ad hoc strategic projects • Updating and maintaining multiple client SharePoint sites, dashboards, and shared drives. Qualifications: • A BA/BS degree in a related field • 3+ years of experience in Management, Business Operations Business Analysis, or a related field • Strong process improvement knowledge and abilities; Six Sigma preferred • Proficient in Microsoft Office applications (Teams, PowerPoint, Word, Excel, Outlook, SharePoint, and Visio) • Must possess excellent oral and written communication, as well as presentation skills • Ability to work independently, adapting to changing requirements, and multi-task in with quick delivery of documents, briefs, and other deliverables • Must be able to function with minimal direction and function with sometimes ambiguous client requirements. • Ability to problem-solve and think analytically • Must be able to obtain and maintain government Public Trust clearance • Experience with Defense Department preferred Experience in project coordination, task tracking tools preferred • Preference for candidates in within the metro-Washington, DC or San Antonio, TX areas. Apply tot his job