Outbound Customer Service Representative - Remote Opportunity with blithequark to Drive Business Growth and Excellence
Join blithequark: Revolutionizing Appearance Counsel Services At blithequark, we're redefining the landscape of appearance counsel services by providing top-notch coverage for simple creditors' rights hearings. Our innovative approach involves connecting attorneys with short, procedural hearings, ensuring seamless legal proceedings. As a key player in our team, you'll be instrumental in driving our mission forward and contributing to our continued growth and success. About the Role: Outbound Customer Service Representative We're on the lookout for a highly motivated and results-driven Outbound Customer Service Representative to join our remote team based in Puerto Rico. As a full-time remote position, you'll be working closely with our dynamic team to deliver exceptional customer service, drive sales, and foster strong relationships with our clients. If you're a self-starter with a solutions-focused mindset and a passion for delivering outstanding results, we encourage you to apply. Key Responsibilities Learn and master our scripted dialogue to effectively schedule attorneys for hearings, ensuring a high level of customer satisfaction. Develop a deep understanding of our business operations and be able to make frequent calls to clients and prospects, showcasing our customer support standards. Meet or exceed specific goals and metrics, driving sales growth and contributing to the overall success of the team. Participate in daily stand-up meetings with the team, sharing insights, and aligning with our objectives. Continuously improve your skills and knowledge to stay ahead in a fast-paced and innovative environment. Qualifications: What We're Looking For To excel in this role, you'll need to possess a unique blend of skills, qualities, and experience. Here's what we're looking for: Essential Qualifications A solutions-focused mindset and the ability to work in a dynamic environment that demands problem-solving and driving appropriate solutions. Excellent verbal and written communication, organizational, presentation, and interpersonal skills. Technical savviness and the ability to quickly adapt to new tools and systems. Strong analytical capability, with the ability to transform data into actionable insights. The ability to function effectively in a fast-paced and innovative environment. Fluency in English (reading, writing, and speaking). Preferred Qualifications Previous experience in customer service, sales, or a related field. A proven track record of meeting or exceeding sales targets or customer satisfaction goals. Experience working in a remote or distributed team environment. Familiarity with CRM software and other sales or customer service tools. What You'll Gain: Career Growth and Benefits At blithequark, we're committed to supporting your career growth and providing a comprehensive benefits package. Here's what you can expect: Comprehensive Medical, Dental, and Vision Coverage to ensure your well-being. A 401K plan with company matching to help you plan for your future. Transit benefits to support your daily commute. Excellent growth opportunities, with a clear path for career advancement. A competitive starting pay of $14.00 - $16.00 per hour, depending on your experience. Our Ideal Candidate If you're someone who: Is eager to grow with a scaling business and contribute to its success. Thrives in a fast-paced environment and is comfortable with change. Is confident on the phone and can effectively communicate with clients and prospects. Can leverage strategic thinking, influencing, and coaching skills to drive results. Is not afraid to "roll up their sleeves" and take on new challenges. Then we encourage you to apply for this exciting opportunity with blithequark. Join Our Team: Apply Now If you're ready to take your career to the next level and be part of a dynamic team that's shaping the future of appearance counsel services, we want to hear from you. Apply now and discover the blithequark difference. Don't miss this opportunity to grow with a innovative company and be part of a team that's making a difference. Apply for this job