Order Management Specialist

About the position This is a contract to hire role, must live in LA or surrounding as you will be onsite 2-3 days a week. We are seeking a detail-oriented and highly organized Order Management Data Associate (Contract) to support wholesale retail operations in the fast-paced beauty industry. This role is essential for maintaining the accuracy and integrity of order data across internal systems and retail partner portals. The ideal candidate is proactive, data-driven, experienced in working with beauty retailers, and understands the nuances of EDI orders, vendor compliance, and fulfillment timelines within the beauty space. Responsibilities • Download customer orders from SPS Commerce EDI and manually organize the data into a master file • Compare order quantities against warehouse inventory reports to verify fulfillment status • Enter data accurately into internal systems, ensuring no duplicates • Manage customer order details—including order quantity and order amount by SKU—on a weekly and monthly basis • Support timely order processing by communicating with cross-functional teams • Monitor REACH order status and update ASN and invoices in SPS Commerce • Understand allowances and discounts for each vendor and submit them correctly • Troubleshoot ASN and invoice issues within SPS Commerce • Submit shipment information and billing invoices to customers • Confirm orders, including pricing validation and shipping window extensions when needed • Provide customer service support and troubleshoot order-related issues • Issue credit and return orders as required • Collaborate with finance and warehouse teams to investigate discrepancies • Manage a high volume of vendors and purchase orders Requirements • Bachelor’s degree required (Supply Chain Management preferred, but open to other fields with interest in Operations) • 2–4 years of experience in order management, data entry, or sales support within a wholesale or retail beauty brand • Familiarity with retailer portals and EDI transactions • Strong Microsoft Excel skills (VLOOKUP, pivot tables, report creation) • Experience with ERP systems preferred, ideally SAP • Continuous improvement mindset with a focus on eliminating inefficiencies • Excellent verbal and written communication skills • Ability to multitask and thrive in a fast-paced environment • Proven ability to manage large order volumes Apply tot his job