Optician- Certified- Baptist
About the position This job assists patients in selecting, fitting, measuring, adjusting, and repairing eye wear. Demonstrates proper techniques to insert, remove, and care for contact lenses to patients. Provides patient education to ensure patients have complete information and are aware of all options available. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion. Responsibilities • Assists customers with eyeglass and contact lens orders. • Makes repairs, adjustments, and other basic maintenance to eye wear. • Documents patient and order information. • Provides excellent customer service. • Reviews prescriptions to ensure accurate measurements. • Places contact lens Rx orders and orders office supplies as needed. • Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style. • Performs other related duties as required. Requirements • High school diploma or equivalent. • 1 year of related optical experience performing basic contact lens and optical functions. • Optician Certification through the American Board of Opticians (ABO). • Proficiency in using computers, software, and web-based applications. • Effective verbal and written communication skills. • Excellent interpersonal and customer service skills. • Strong decision-making and delegation skills. • Ability to maintain strict confidentiality. • Ability to prioritize, organize, and coordinate multiple work assignments in a fast-paced environment under minimal supervision. • Ability to perform advance-level optician duties. • Knowledge of filing vision materials claims for eyeglasses and contact lenses electronically through web portal (i.e., EyeMed, Spectera, Davis Vision). • Ability to work a flexible work schedule and travel to other satellite locations when necessary depending on staffing needs. Benefits • Equal Opportunity Employer • Accessibility accommodations for applicants • Employee engagement survey feedback considered for workplace improvements Apply tot his job