Operations Coordinator

Das International Rescue Committee (IRC) leistet Hilfe bei den schlimmsten humanitären Krisen weltweit und steht von Krieg und Krisen betroffenen Menschen zur Seite, um ihre Gesundheit, Schutz & Sicherheit, Bildung, ihre wirtschaftliche Situation und ihre Selbstbestimmung zu sichern und zu fördern. IRC wurde 1933 auf Initiative von Albert Einstein gegründet und ist eine der weltweit größten internationalen humanitären Nichtregierungsorganisationen (INGO). IRC ist in mehr als 40 Ländern und 29 US-Städten tätig und unterstützt Menschen dabei, zu überleben, die Kontrolle über ihre Zukunft zurückzugewinnen und ihre Communities zu stärken. Im Dienst der Menschlichkeit leisten IRC-Mitarbeitende einen nachhaltigen Beitrag, indem sie Millionen von Menschen Sicherheit, Würde und Hoffnung zurückgeben. Wenn Sie ein*e lösungsorientierte*r, leidenschaftliche*r Wegbereiter*in für Veränderung sind, kommen Sie zu uns, um das Leben von Millionen von Menschen weltweit positiv zu beeinflussen und gemeinsam eine bessere Zukunft zu gestalten. Overview: The Operations Coordinator is responsible for the coordination of operational functions of the RAI Elizabeth office, resulting in a well-functioning, compliant environment for staff, clients, and partners. They are the primary points of contact for various functional areas, manage reception, and provide general administrative support. This is a challenging position that requires strong organization, creative problem-solving, a high level of personal initiative, and the ability to work well in a distributed, multicultural, fast-paced environment. This position reports to the Operations Manager. Major Responsibilities: Safety and Security (S&S) Serve as the office’s primary focal point for day-to-day S&S matters. Coordinate immediate incident management, including filing police reports. Reports S&S incidents involving covered persons in accordance with established protocols. Develop office-specific S&S onboarding materials, ensuring the provision of S&S briefings to new staff and covered persons. Organize a minimum of one emergency evacuation exercise at office or program site level per year and other appropriate trainings informed by Security Risk Assessment findings. Information Technology (IT) Serve as the office’s primary focal point for IT and communications infrastructure, hardware, and software matters. Educate staff about IT support resources, including appropriate channels for incident reporting. Work with the regional and HQ IT teams to address any internet or telecommunications service disruptions, liaising with local internet and telecommunications service providers. Supply Chain Serve as the primary point of contact for procurement and supply chain. Order supplies, equipment etc. in accordance with supply chain and financial compliance guidelines and coordinate servicing and repairs as needed. Manage and maintain digital and physical files. Manage vendor billing/invoices in coordination with Finance team. Coordinate fleet management in accordance with established protocols. Coordinate on- and off-site storage needs. Facility Management Manage office and equipment leases, coordinate repairs and improvements with property managers as needed. Coordinate the allocation of workspaces and support related employee lifecycle needs such as building access. Support smooth functioning of office infrastructure including communications equipment and services. Assist with planning and coordinating office events and meetings. Reception Management Manage reception team Fill in for the Receptionist during breaks and time off. Coordinate and refer walk-in clients to appropriate programs. Answer calls, manage general email account, and respond to walk-in inquiries. Other duties as assigned Job Requirements: Work Experience: 3 years demonstrated record of success in managing and improving the daily administrative functions of an organization. Demonstrated Skills and Competencies: Highly organized self-starter with demonstrated problem-solving and follow-through ability, and proven success in managing multiple priorities under pressure. Strong analytic problem-solving skills with attention to detail. Ability to troubleshoot basic IT issues. Excellent verbal and written communication skills as well as an overall ability to be clear and concise in all communications. Strong organizational and time-management skills; proven ability to prioritize and deliver on time in a demanding, fast-paced environment. Ability to work both independently and in a dynamic, cross-functional global team structure. Highly proficient in Microsoft Office suite. Demonstrated ability to work effectively with stakeholders at all levels. Ability to manage and work through change in a proactive and positive manner. Ability to work some evenings and weekends as needed. Education: Bachelor’s degree or equivalent directly related experience required. Language Skills: Fluency in English required. Preferred experience & skills: Prior people management experience preferred Working Environment: A minimum of 3 days per week on-site presence is required. Compensation: (Pay Range: $30 - $32) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. IRC und IRC-Mitarbeitende sind verpflichtet, sich an die Werte und Prinzipien der IRC Way-Standards zu halten. Dieser Verhaltenskodex basiert auf den Grundwerten: Integrität, Einsatz, Verantwortung und Gleichberechtigung. Cookies: US-Benefits: Wir bieten ein umfassendes und äußerst wettbewerbsfähiges Paket an Leistungen und Benefits. In den USA umfasst dieses: 10 Krankentage, 10 US-Feiertage, 20-25 bezahlte Urlaubstage – je nach Position und Betriebszugehörigkeit, Krankenversicherung ab 143 USD pro Monat, Zahnversicherung ab 6,50 USD pro Monat und Sehhilfenversorgung ab 5 USD pro Monat, FSA für Gesundheits- und Pendlerkosten, einen 403b-Altersvorsorgeplan mit sofortiger Unverfallbarkeit, Invaliditäts- und Lebensversicherung, sowie ein Unterstützungsprogramm, das unseren Mitarbeitenden und ihren Familien in Krisenzeiten und bei psychischen Problemen Beratung und Betreuung bietet. IRC setzt sich als Arbeitgeber für Chancengleichheit ein. Wir bewerten alle eingehenden Bewerbungen von Personen auf der Basis relevanter Erfahrungen – ungeachtet von Herkunft, Religion, Geschlecht, sexueller Orientierung, Behinderungen, Alter oder anderer durch geltendes Recht geschützter Merkmale. The International Rescue Committee (IRC) helps people whose lives have been shattered by conflict and disaster to survive, recover and rebuild. We are trusted for our ability to reach people in the toughest places, put our clients at the center of everything we do, and - as an evidence-based organization - to relentlessly improve the impact we deliver for those we serve. If you’re ready to be part of a team that brings ingenuity, fortitude and optimism to making a lasting impact, we want to hear from you. The IRC Way, our code of conduct, is founded upon our core values of Integrity, Accountability, Service and Equality. These values unite IRC staff around the world and keep our programs firmly directed towards the well-being of our clients while meeting the expectations of our donors as responsible stewards of their resources. Apply tot his job