Medical Information Contact Center Intern
Summary The Medical Information Contact Center Intern is involved in providing administrative, pharmaceutical, technical, and drug product support to the Medical Information Contact Center (MICC) department. Essential Duties And Responsibilities • Assist the Medical Information Specialist team in processing medical information cases, adverse event reporting, product complaint handling, medical writing, case entry to IRMS database. • Develop product training and disease state training for MICC. • Create and/or update process documents for MICC. • Review client detail reports to identify trends and develop FAQs and other materials for clients. • Attend and participate in department meetings. • Assist as needed with handling of inbound/outbound calls in the contact center for overflow, peak demand, or specific projects. • Provide support to Medical Information team with administrative tasks as needed. • Handle miscellaneous projects within the MICC. Qualifications • Pursuing or recently graduated with a Bachelor’s degree. • Excellent telephone communication skills (professional, patient and cordial). • Professional oral and written communications skills, exceptional attention to detail with excellent organizational capabilities. • Demonstrated proficiency in MS Office/O365/Teams (Word, Excel, PowerPoint), Outlook, Internet Explorer, database systems. Dates for Internship will be May 18th, 2026 through August 7th, 2026. Apply tot his job