Manager, Epic
Job Description: • An Epic Applications Manager is responsible for the high-level success of one or more teams providing implementation and production support for nephrology practices using the Epic CKD and related products. • Includes product, project, resource, and time management as well as coaching, training, organizing, planning, and budgeting. • Work with internal and external stakeholders to ensure proper usage and acceptance of the CKD system. • Direct management of team including analysts, trainers, project managers, and support staff. • Training, mentorship, and coaching. • Monitor ServiceNow for incidents and requests assigned to team. • Oversee success of Epic upgrades and releases. • Engage with third parties to ensure successful contracting and connectivity. Requirements: • 6+ years of relevant experience • Bachelor’s Degree • Knowledge and experience in the following areas: Epic Community Connect Nephrology and kidney care • Project management • Proficiency with the following tools: Epic tools such as Orion, Nova, and Sherlock • Microsoft Office products • Prior management experience • Project management functional experience • Product management functional experience Benefits: • Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out • Support for you and your family: Family resources, EAP counseling sessions, access Headspace ® , backup child and elder care, maternity/paternity leave and more • Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning. Apply tot his job