**Luxury Beauty Chat Consultant – Join blithequark in Revolutionizing the Beauty Industry**

Are you a beauty enthusiast with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment where creativity and innovation are encouraged? Look no further! blithequark is seeking a Luxury Beauty Chat Consultant to join our team of beauty experts, providing world-class service to customers via live chat. As a Luxury Beauty Chat Consultant, you will be the face of blithequark's luxury beauty brand, building new and nurturing existing customer relationships, and driving sales for our brand partners. **About blithequark** blithequark is a leading e-commerce company that is revolutionizing the way people shop for luxury beauty products. With a focus on exceptional customer service, we strive to create a personalized and engaging experience for our customers. Our team of beauty experts is dedicated to providing expert recommendations, product knowledge, and exceptional customer service to our customers. As a Luxury Beauty Chat Consultant, you will be an integral part of our team, working remotely to provide world-class service to our customers. **Key Responsibilities** As a Luxury Beauty Chat Consultant, you will be responsible for: * Providing world-class personalized recommendations for customers via chat by utilizing beauty expertise and brand and product knowledge, to offer advice through conducting online one-to-one consultations * Communicating simultaneously with multiple customers, via chat, in a friendly, personalized, and informative manner to recommend products based on needs and preferences * Identifying and understanding customers' individual needs and personal preferences to assist in selecting tailored skincare and makeup regimens * Addressing customer inquiries and product-related questions promptly, professionally, and accurately * Developing thoughtful regimen curations and providing expert advice to inspire customers to discover Luxury Beauty selection and services * Participating in ongoing training and education programs to stay in the know on the brand and product to provide informed recommendations to customers * Presenting products and services to customers by exhibiting knowledge that helps gain and retain customer trust and confidence * Achieving and exceeding sales goals and performance metrics as determined by conversion rates to drive business growth * Actively promoting the Luxury Beauty brand and keeping a strong positive professional image during all customer interactions * Demonstrating entrepreneurship and ownership by providing feedback and suggestions to improve broader service offering and luxury shopping experience * Continuously seeking opportunities to grow and elevate the chat consultation experience to improve customer satisfaction * Being creative yet intentional to find ways to go above and beyond for your customers **Essential Qualifications** To be successful as a Luxury Beauty Chat Consultant, you will need: * 2+ years of relevant beauty experience, which can include retail sales counter or chat selling * Exceptional written communication skills, including the ability to clearly communicate in writing and speech to a global customer and brand base * A strong luxury beauty knowledge base, including an array of brands, products, and skincare and makeup knowledge * Demonstrated passion for thoughtful, creative, and elevated customer service and selling skills, flexible to adapt quickly to changing customer and business needs * Confidence and the ability to make decisions under pressure * Ability to interpret and analyze both personal and team goals * Computer savvy with knowledge of MS Office Suite; familiarity with multiple web browsers, windows navigation, instant messenger tools (e.g., chat), and social media * Flexibility with schedule, including weekends/evenings and occasional holidays, to service customers **Preferred Qualifications** While not required, the following qualifications would be beneficial: * Experience working in a remote environment * Familiarity with luxury beauty brands and products * Strong analytical and problem-solving skills * Ability to work in a fast-paced environment with multiple priorities * Experience with customer relationship management (CRM) software **Work Environment and Culture** As a remote employee of blithequark, you will have the flexibility to work from the comfort of your own home. Our team is dedicated to creating a positive and inclusive work environment, where creativity and innovation are encouraged. We offer a range of benefits, including: * Competitive salary and benefits package * Opportunities for career growth and development * Flexible scheduling to accommodate your needs * Access to ongoing training and education programs * A dynamic and supportive team environment **Compensation and Perks** As a Luxury Beauty Chat Consultant, you can expect a competitive salary and benefits package, including: * Base salary: $50,000 - $60,000 per year * Commission-based sales incentives * Opportunities for bonuses and performance-based rewards * Comprehensive benefits package, including health, dental, and vision insurance * 401(k) retirement plan with company match * Paid time off and holidays * Access to ongoing training and education programs **How to Apply** If you are a beauty enthusiast with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for the Luxury Beauty Chat Consultant role. We look forward to hearing from you! Apply Now! Apply for this job