Logistics & Demand Planning

Logistics & Demand Planning Coordinator/Manager About Us We are a revolutionary air-dried dog food company committed to improving the health and longevity of dogs. Our mission is to provide pet parents with premium, GMO-free, human-grade dog food that makes a significant difference in their dogs’ lives. As a rapidly growing e-commerce business, we are dedicated to delivering the best nutrition using real ingredients. Position Overview The Logistics & Demand Planning Coordinator is responsible for overseeing end-to-end inventory planning, production logistics, and supply chain execution across the U.S., UK, and EU. The ideal candidate is analytical, detail-oriented, and proactive—comfortable navigating cross-border logistics, vendor management, forecasting models, customs compliance, and 3PL coordination. This role is highly cross-functional, partnering closely with Production, Operations, Marketing, Finance, Customer Support, and external manufacturing partners. Key Responsibilities Inventory Planning & Forecasting • Own weekly/monthly demand planning and forecasting for all product lines across 3PLs (USA & Europe) and Amazon FBA. • Monitor sell-through rates, safety stock levels, OOS risk, and aging inventory; maintain comparative trend charts and forecasting models. • Conduct SKU-level analysis to prevent overstock, stockouts, and expirations (using FEFO principles). • Coordinate replenishment timelines with domestic and international warehouses. Supply Chain & Production Coordination • Issue POs, track production runs, manage lead times, and ensure on-time inbound shipments. • Coordinate with manufacturers on production schedules, packaging availability, and lot traceability. • Ensure FEFO allocation, batch tracking, and compliance documentation. • Align production timing with forecasting needs, seasonality, and marketing calendars. Logistics Execution & Compliance • Manage cross-border freight bookings, customs clearance, and import/export documentation. • Ensure compliance with FDA, CBP, USDA, EU General Food Law, FSVP, and traceability requirements. • Oversee ISF filing, HTS classification, commercial invoices, and certificates of analysis. • Resolve transit delays, customs holds, and quality discrepancies. Cost Optimization & Vendor Management • Negotiate rates with freight forwarders, warehouses, co-packers, and customs brokers to reduce logistics and fulfillment costs. • Identify process inefficiencies and implement improvements to reduce spend and increase supply chain reliability. • Maintain performance scorecards for all operational vendors. Production Inventory & Quality Assurance • Track raw material and packaging inventory levels at co-packers to prevent production delays. • Ensure production partners meet Yumwoof’s quality standards and provide all required food safety documentation (COAs, batch records, lot traceability). • Communicate QC issues or deviations immediately and collaborate on corrective action plans. Systems & Process Development • Improve SOPs for forecasting, compliance, inventory reconciliation, and shipment coordination. • Develop automation tools that reduce manual work and improve accuracy. • Support raw material/packaging tracking with manufacturers to prevent production delays. • Assist Customer Support with logistics-related inquiries (delays, customs issues, tracking). Reporting & Cross-Team Collaboration • Generate weekly/monthly reports on inventory health, forecasting accuracy, landed costs, and supply chain KPIs. • Collaborate with Marketing and Finance on demand planning for promotions and product launches. • Communicate clearly with Customer Support, Operations, and Production partners. Qualifications • 3–5 years of experience in supply chain, demand planning, inventory management, and logistics — ideally within e-commerce, food, or CPG. • Proven experience in inventory management, forecasting, merchandising, or a similar role in a retail or e-commerce environment. • Must have experience importing products into the USA and navigating CBP and EU regulations for food products. • Expertise in cross-border logistics & compliance, including INCOTERMS, Importer Security Filing (ISF), Harmonized Tariff Schedule (HTS) classification, and customs documentation. • Experience with Shopify, ShipStation, FBA, and other eCommerce logistics platforms. • Strong negotiation skills with freight forwarders, warehouses, and customs brokers. • Familiarity with food-specific compliance, including FDA Prior Notice, FSVP, and EU traceability regulations. • Excellent communication and interpersonal skills, with the ability to effectively interact across different cultures and teams. • Strong problem-solving skills, taking initiative to identify and resolve logistics challenges before they escalate. • Ability to work independently in a fast-paced and dynamic remote environment. Ideal Candidate Profile • Detail-oriented in logistics operations while being personable and solution-focused in customer interactions. • Strong analytical skills to manage supply chain KPIs and optimize inventory levels. • Upbeat and friendly personality with a proactive approach to problem-solving. Job Types: Full-time, Contract Pay: Up to $3,000.00 per month Work Location: Remote Apply tot his job