Legal Support Specialist

Job Description: • Bilingual Client Communication: Serve as the primary point of contact for Spanish-speaking clients, handling inbound and outbound calls, follow-ups, status updates, and clarifications, while avoiding legal advice and documenting communication clearly. • Case Follow-Up and Coordination: Organize information coming out of intake, track outstanding items, drive follow-ups to completion, and escalate issues when legal judgment is required. • Legal Administrative Support: Support attorneys and paralegals with document preparation, e-filings as assigned, and backend case organization with high accuracy and clean documentation. • Proactive Communication Expectations: Provide frequent, professional updates (the firm wants over-communication, not “radio silence”), maintain polished written English in emails and notes, and keep clients reassured and informed. Requirements: • Bilingual Spanish and English: Native or near-native Spanish strongly preferred, plus strong written English for client updates and internal documentation. • Client-facing experience: Legal experience is a plus, not required. Strong fits may come from law firms, legal assistant/paralegal support, medical offices, medical records or lien departments, or other client-service admin roles. • Professional communication: You can explain next steps clearly, keep calm with emotional clients, and never blur the line into legal advice. • Process-driven and reliable: You follow established workflows, take ownership, and you don’t need babysitting to finish follow-ups. • Low ego, high follow-through: You can adapt to how the firm operates, even if you’ve done it differently elsewhere. • Remote readiness: Reliable internet and a professional home-office setup. Comfort with transparent time tracking via Worksnaps (screenshots every 10 minutes, fully disclosed). • Schedule fit: Full-time only, working during U.S. business hours for real-time responsiveness. Benefits: • Competitive monthly base: $1000–$1,200/month for core bilingual legal support, up to ~$1,500/month for stronger legal and client communication experience. • PTO: Aligned with U.S. office holidays. • Payments: Paid via Payoneer. Apply tot his job