Lead Scrum Master Remote

Remote Full-time
DescriptionHealthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At Humana, we want to help people everywhere, including our associates, lead their best lives. We're seeking innovative people who want to make positive changes in their lives, the lives of our members, and the healthcare industry as a whole.ResponsibilitiesTo maximize impact, Humana is transitioning to a customer centric operating model in which teams will be built and organized around the customer journey. These new teams will have clear accountability for outcomes and be empowered to design, develop and deliver experiences in support of those outcomes. We are currently in the process of standing up the Learn, Shop, Choose Journey team. This team will focus on impacting the customer's journey from initial education to plan purchase.In this role, you'll work with a diverse team of subject matter experts, designers, data scientists, engineers and product managers to build and refine our development practices, oversee execution, and continually iterate to ensure success. You will have the opportunity to institute processes that accelerate development and improve coordination across teams.Success in this role requires a spirit of collaboration, clear communication, and the ability to maintain a strategic focus amidst competing priorities. Ideal candidates will thrive in fast-paced, ambiguous start-up environments.ResponsibilitiesOrganize and facilitate Scrum ceremonies: daily standups, Sprint Planning/Grooming, Sprint Reviews/Demos, and RetrospectivesEnable team to become self-organizing and self-managing to achieve goals through consistent coachingWork with the Product Management team to develop release plans and ensure product backlogs are well-groomed, prioritized and visible to all stakeholdersMotivate teams to perform and ensure team members are collectively responsible for all aspects of the committed work (analysis, development, testing, documentation, etc.)Identify, address, and communicate project risks, dependencies, and team impedimentsAssess the Scrum maturity of the team and coach the team to higher levels of maturity at a pace that is sustainable for the teamCoach a continuous improvement mindset across the organization by building and growing communities of practiceEstablish and maintain strong working relationships with all stakeholdersRequired QualificationsBachelor's degree5 year of Agile Scrum Master experienceTeam-player; comfortable working across departments and job levelsGrounded in consumer-centric thinkingCollaborative and goal-focused and sees possibilities vs barriersHigh sense of accountability and strong problem-solving skillsExcellent written and verbal communication skillsStrong interpersonal and leadership skills to influence across the organizationWork at Home/Remote RequirementsMust ensure designated work area is free from distractions during work hours and virtual meetingsMust provide a high-speed DSL or cable modem for a workspace (Satellite and Hotspots are prohibited). A minimum standard speed of 10x1 (10mbs download x 1mbs upload) for optimal performance of is requiredPreferred QualificationsLocated in Boston, MA, New York, Chicago, IL, Washington DC or Louisville, KYOmni Channel experience (digital or telephonic)Experience with MarTech (i.e. Salesforce, Adobe, Sitecore, etc.)Experience with Medicare products a plusKnowledge of Humana's internal policies, procedures and systemsPassion for making a difference in healthcareAdditional InformationThis position a remote role anywhere in the US. Anyone located near a Humana market office in one of the following cities: Boston, MA, New York, Chicago, IL, Washington DC or Louisville, KY, will start as remote/work at home due to current COVID restrictions, but will resume as an agile based position once it is determined safe to return to the office.Scheduled Weekly Hours40 Apply tot his job
Apply Now

Similar Opportunities

Senior Scrum Master

Remote

Experienced Online Community Guardian and Chat Room Moderator – Ensuring Safe and Respectful Digital Environments with blithequark, Earning $25-$35/hr

Remote

Admissions Application Reader (part-time/remote)

Remote

Experienced Full-Time Data Entry and Talent Relations Facilitator – Remote Work Opportunity with blithequark in the US

Remote

Doc Prep Processor

Remote

Temporary Freelance Food Editor, ThePioneerWoman.com

Remote

Experienced Remote Part-time Customer Service Representative – Delivering Exceptional Support and Solutions from the Comfort of Your Home at blithequark

Remote

Experienced Remote Customer Service Representative Wanted for Dynamic Team – Competitive Hourly Rate and Opportunities for Growth

Remote

[Remote] Collection Agent (Level E0.2 | E0.3)

Remote

Experienced Virtual Customer Care Representative – Delivering Exceptional Service in a Remote Setting for Blithequark

Remote

ACP: Clinical Program Consultant – Respiratory Therapy

Remote

Manager, Field Marketing (Remote Opportunity)

Remote

Experienced Customer Service and Sales Representative – Delivering Exceptional Customer Experiences at blithequark

Remote

NLP / AI Engineer (Offline Intelligence System)

Remote

[Remote] AI Trainer - Advanced Urdu Fluency (EST)

Remote

Data Entry-Clerk {{100% Remote }}

Remote

Experienced Mortgage Processor - REMOTE

Remote

Experienced Remote Live Chat Support Specialist – Launch Your Career in Customer Service with a Dynamic and Growing Company

Remote

Clinical Assistant II

Remote

Trade Show & Event Marketing Coordinator

Remote
← Back to Home