Lead Pharmacy Technician, Customer Service and Data Entry Specialist in a Dynamic and Supportive Environment at blithequark

Introduction to blithequark and Our Mission At blithequark, we are dedicated to delivering exceptional healthcare services that make a meaningful difference in the lives of our patients and customers. As a leading provider of pharmacy services, we are committed to fostering a culture of excellence, diversity, and inclusion. Our mission is to bring heart to every moment of healthcare, and we are seeking a talented and compassionate Lead Pharmacy Technician to join our team in Peabody, MA. About the Role As a Lead Pharmacy Technician in our Front End department, you will play a vital role in leading and supporting our team of pharmacy technicians, ensuring the delivery of outstanding customer service, and contributing to the overall success of our closed-door pharmacy. This is an exciting opportunity for a motivated and experienced pharmacy technician to take the next step in their career and make a positive impact on the lives of our long-term care, assisted living, and chronic care customers. Day in the Life of a Lead Pharmacy Technician A typical day in this role will involve a range of responsibilities, including: Leading and supporting the front-end pharmacy technician team to ensure the efficient and accurate processing of orders, data entry, and customer service tasks Collaborating with senior technicians to coordinate daily production, troubleshoot issues, and identify solutions to improve workflow and processes Partnering with pharmacy leaders to develop and implement team training plans, and collaborating with field training teams as needed Assisting in the orientation, training, and education of new team members, including programs for controlled substances in accordance with policies, procedures, state, and federal laws Providing exceptional customer service, responding to customer inquiries, and resolving issues in a professional and courteous manner The Team and Benefits At blithequark, we pride ourselves on our supportive and inclusive work environment, where every team member is valued and empowered to make a difference. As a Lead Pharmacy Technician, you will be part of a dynamic and dedicated team that is passionate about delivering exceptional healthcare services. We offer a range of benefits, including: Competitive pay and comprehensive benefits package Paid training, tuition support, and cross-training opportunities to help you grow and develop in your career FREE business, leadership, and development courses to enhance your skills and knowledge Employee discount programs and affordable back-up child and elder care services Up to $10,000 reimbursement for expenses related to building a family, including adoption, surrogacy, and doula services Qualifications and Requirements To be successful in this role, you will need: Essential Qualifications: Verifiable High School Diploma or GED Certification, licensure, or registration as a pharmacy technician, or as required by state law One (1) or more years of experience as a pharmacy technician Preferred Qualifications: Prior experience in the long-term care industry PTCB National Certification Skills and Competencies To excel in this role, you will need to possess excellent leadership, communication, and customer service skills, as well as the ability to work effectively in a team environment. You should be highly organized, detail-oriented, and able to prioritize tasks and manage multiple responsibilities. Strong problem-solving and analytical skills are also essential, as well as the ability to adapt to changing situations and priorities. Career Growth and Development Opportunities At blithequark, we are committed to helping our team members grow and develop in their careers. As a Lead Pharmacy Technician, you will have access to a range of training and development opportunities, including leadership development programs, cross-training, and tuition support. We encourage our team members to take ownership of their careers and provide the support and resources needed to help them succeed. Work Environment and Company Culture Our work environment is dynamic, supportive, and inclusive, with a strong focus on teamwork and collaboration. We value diversity, equity, and inclusion, and are committed to creating a workplace culture that is respectful, empathetic, and empowering. As a Lead Pharmacy Technician, you will be part of a team that is passionate about delivering exceptional healthcare services and making a positive impact on the lives of our patients and customers. Compensation and Benefits We offer a competitive pay range for this role, with a minimum salary of $18.50 and a maximum salary of $34.60. The actual salary offer will take into account a range of factors, including location and experience. In addition to our comprehensive benefits package, we also offer a range of perks and discounts, including employee discount programs, affordable back-up child and elder care services, and up to $10,000 reimbursement for expenses related to building a family. Conclusion If you are a motivated and compassionate pharmacy technician looking to take the next step in your career, we encourage you to apply for this exciting opportunity to join our team at blithequark. As a Lead Pharmacy Technician, you will play a vital role in delivering exceptional customer service, leading and supporting our team, and contributing to the overall success of our closed-door pharmacy. Don't miss this chance to make a positive impact on the lives of our patients and customers, and to grow and develop in your career with a dynamic and supportive organization. Apply for this job