Lead Pharmacy Technician, Customer Service and Data Entry Specialist in a Dynamic and Supportive Environment at blithequark

Introduction to blithequark and the Role Are you a motivated and experienced pharmacy technician looking to take the next step in your career? Do you thrive in leadership roles and have a passion for delivering exceptional customer service? blithequark, a leading healthcare company, is seeking a highly skilled and dedicated Lead Pharmacy Technician to join our team in Peabody, MA. As a Lead Pharmacy Technician, you will play a vital role in leading and supporting our front-end pharmacy technician team, ensuring the delivery of best-in-class customer support to our long-term care, assisted living, and chronic care customers. Day in the Life of a Lead Pharmacy Technician at blithequark As a Lead Pharmacy Technician at blithequark, your day will be filled with a variety of exciting and challenging tasks. You will work closely with our senior technicians to coordinate daily production, collaborate with pharmacy leaders on team training plans, and assist with front-end processes and workflow issues. Your responsibilities will include: Collaborating with senior technicians to coordinate daily production of assigned areas, including data entry, customer service, and automation Troubleshooting and assisting with front-end processes and workflow issues to identify solutions Partnering with pharmacy leaders on team training plans and collaborating with field training teams as needed Assisting in orientation, training, and education programs for all controlled substances in accordance with policies, procedures, state, and federal laws Providing exceptional customer service and support to our customers, ensuring their needs are met and exceeded Working alongside pharmacists to ensure accuracy and efficiency in our pharmacy operations The Team and Rewarding Benefits at blithequark At blithequark, we pride ourselves on our supportive and dynamic work environment. Our team is dedicated to delivering exceptional care to those in skilled nursing facilities, assisted living communities, and chronic care settings. As a Lead Pharmacy Technician, you will be part of a talented and passionate team that is committed to making a difference in the lives of our customers. In addition to a competitive salary and comprehensive benefits package, we offer: Paid training, tuition support, and cross-training opportunities to help you grow and develop in your career FREE business, leadership, and development courses to enhance your skills and knowledge Employee discount programs and affordable back-up child and elder care services to support your work-life balance Up to $10,000 reimbursement for expenses to build a family, including adoption, surrogacy, and doula services (for employees working 30+ hours per week) A range of other benefits and perks to recognize and reward your hard work and dedication Pay Range and Salary Information The typical pay range for this role is between $18.50 and $34.60 per hour. Please note that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location and experience. Required Qualifications and Skills To be successful as a Lead Pharmacy Technician at blithequark, you will need: A verifiable High School Diploma or GED Certification, licensure, or registration as a pharmacy technician, or as required by state law One (1) or more years of experience as a pharmacy technician Strong leadership and communication skills, with the ability to motivate and support a team Excellent customer service skills, with a focus on delivering exceptional support and care to our customers Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities Preferred Qualifications and Skills While not required, the following qualifications and skills are preferred: Prior experience in the long-term care industry PTCB National Certification Experience with data entry, customer service, and automation systems Strong problem-solving and analytical skills, with the ability to troubleshoot and resolve issues Career Growth Opportunities and Learning Benefits At blithequark, we are committed to helping our employees grow and develop in their careers. As a Lead Pharmacy Technician, you will have access to a range of training and development opportunities, including paid training, tuition support, and cross-training programs. You will also have the opportunity to work with a talented and experienced team, learning from their expertise and sharing your own knowledge and skills. Work Environment and Company Culture at blithequark At blithequark, we pride ourselves on our supportive and dynamic work environment. Our company culture is built on a foundation of respect, empathy, and inclusivity, and we are committed to promoting and sustaining a culture of diversity, inclusion, and belonging. We believe that our employees are our greatest asset, and we are dedicated to providing a work environment that is engaging, challenging, and rewarding. Compensation, Perks, and Benefits at blithequark In addition to a competitive salary and comprehensive benefits package, we offer a range of perks and benefits to recognize and reward your hard work and dedication. These include employee discount programs, affordable back-up child and elder care services, and up to $10,000 reimbursement for expenses to build a family. We also offer a range of other benefits and perks, including FREE business, leadership, and development courses, and paid training and tuition support. Conclusion and Call to Action If you are a motivated and experienced pharmacy technician looking to take the next step in your career, we encourage you to apply for this exciting opportunity at blithequark. As a Lead Pharmacy Technician, you will play a vital role in leading and supporting our front-end pharmacy technician team, ensuring the delivery of exceptional customer service and support to our customers. With a competitive salary, comprehensive benefits package, and a range of perks and benefits, this is an opportunity not to be missed. Apply now to join our talented and dedicated team at blithequark and take the next step in your career. Apply for this job