WFH-Live Chat Support Agent
As a Work-from-Home Live Chat Support Agent, you will be the first point of contact for our customers. You will assist them in resolving inquiries, providing product information, and ensuring a positive experience through live chat support. Your ability to communicate clearly and empathetically will be key to our customers' satisfaction.
Key Responsibilities...
Respond promptly to customer inquiries via live chat.
Provide accurate information regarding products, services, and policies.
Troubleshoot and resolve customer issues efficiently.
Maintain a positive, empathetic, and professional demeanor at all times.
Document customer interactions and feedback in our CRM system.
Collaborate with team members to improve processes and service delivery.
Stay updated on product knowledge and company policies.
Qualifications:
High school diploma or equivalent; additional education is a plus.
Proven experience in customer service or support roles.
Excellent written communication skills and typing proficiency.
Strong problem-solving skills and attention to detail.
Ability to work independently and manage time effectively.
Familiarity with CRM software and live chat tools is preferred.
What We Offer:
Competitive salary and benefits package.
Flexible work hours and a supportive remote work environment.
Opportunities for professional growth and development.
A dynamic team culture that values collaboration and innovation
Similar Remote Jobs
WFH-Live Chat Support Agent
Posted on: 06-10-2024 00:00
URGENT HIRE-VIRTUAL CHAT ASSISTANT
Posted on: 06-10-2024 00:00
Amazon EKS Anywhere Administrator
Posted on: 06-10-2024 00:00
Entry Level Remote Recruiter
Posted on: 06-10-2024 00:00
Assistant Bookkeeper (Hiring Now)
Posted on: 06-10-2024 00:00
Capital One Careers Remote
Posted on: 06-10-2024 00:00
Data Integrity Analyst (Remote)
Posted on: 06-10-2024 00:00
Remote Online Feedback Provider
Posted on: 06-10-2024 00:00
Talent Radar - Costco
Posted on: 06-10-2024 00:00
Remote Data Entry Specialist
Posted on: 06-10-2024 00:00
Chat Support Associate - Remote Work
Posted on: 27-02-2025 00:00
work from home jobs hiring immediately
Posted on: 16-01-2025 19:16
Healthcare Data Analytics Specialist (Functional Specialist) :: Harrisburg, PA (Remote)
Posted on: 21-02-2025 00:00
Fully Remote Entry-Level Jobs - No Experience Needed, Pay of $25 to $35 Per Hour
Posted on: 31-01-2025 10:04
Junior Virtual Assistant
Posted on: 27-08-2024 00:00
RECREATION: Temporary Assistant Recreation Services Coordinator - Youth and Teen Programs
Posted on: 31-01-2025 10:01
Apple home advisor jobs remote
Posted on: 29-08-2024 00:00
Amazon Product Testers Job - Part Time - Work from Home jobs
Posted on: 31-01-2025 10:02
Tow Truck Driver
Posted on: 12-09-2024 00:00
Operations Supervisor - Night Shift
Posted on: 24-01-2025 04:52