Contact Center Banker
CONTACT CENTER BANKER
Qualified applicants eligible for a $500 signing bonus...
Job Overview: Members of our call center and customer care teams love to solve problems and connect customers to information and services that improve their banking experience. You?ll work alongside external and internal customers in all aspects of retail banking. Whether through Interactive Banking technology, online chats or over the phone, our team members are always ready to lend a helping hand to customers and fellow employees alike. If you consider yourself a problem-solving pro or a customer-service hero, let?s talk..
The candidate for this position will be responsible for:
? Providing outstanding customer service through Interactive Banking Machines (video teller machines) and our Call Center
? Receiving incoming calls, video interactions, and online chats
? Interacting with customers on camera and phone and utilizing new technology
? Possessing strong communication skills verbally and written to accurately complete transactions and requests for customers
? Demonstrating knowledge of Fidelity Bank products and services
? Referring products that provide a better banking experience for our customers
? Fostering teamwork across all areas of the Bank
? Maintaining strict standards of confidentiality and perform duties in a manner that supports Fidelity?s core values
Requirements for the position include:
? A high school diploma (or equivalent)
? Strong written and verbal communication skills
? Customer service/chat support experience as well as strong computer skills
? Ability to work late and/or flexible hours
EO/AA Employer: Title VII/Protected Veterans/Disability Status
Similar Remote Jobs
Contact Center Banker
Posted on: 05-10-2024 00:00
Transcriptionist - Nights
Posted on: 05-10-2024 00:00
Content Creator (Remote)
Posted on: 05-10-2024 00:00
Welding Repair Technician
Posted on: 05-10-2024 00:00
Completing Online Offers
Posted on: 05-10-2024 00:00
Order Builder
Posted on: 05-10-2024 00:00
Remote-Live Chat Agent
Posted on: 05-10-2024 00:00
Private Airline Pilot
Posted on: 05-10-2024 00:00
Volunteer: Medical Transcriptionist
Posted on: 05-10-2024 00:00
Survey Research Interviewer
Posted on: 05-10-2024 00:00
$17/hr. REMOTE Prior Authorization Specialist- NO WEEKENDS
Posted on: 04-11-2024 05:37
Administrative Assistant Admin Work From Home - Part-Time Focus Group Panelists
Posted on: 22-11-2024 05:34
Telehealth Nurse Coordinator
Posted on: 19-09-2024 00:00
Amazon Delivery Driver
Posted on: 24-09-2024 00:00
Defense & Government Travel Consultant II (experienced) ? Hybrid ESC Phones/Non Phone Fulfillment ? Virtual (Weekend Days, 4x10 Shifts)
Posted on: 22-11-2024 05:35
Bilingual Call Center Representative (English & Creole)
Posted on: 16-09-2024 00:00
Embedded Software Developer
Posted on: 20-08-2024 00:00
Fully remote, unpaid Marketing internship - full time & part time (perfect for college students)
Posted on: 24-01-2025 00:00
Senior Accountant/Analyst-Rotational Program (85K-95K)
Posted on: 28-08-2024 00:00
Account Manager - Entry Level
Posted on: 28-01-2025 06:21