Customer Service Associate
Remote, USA
Full-time
Posted 2025-03-15
Customer Service Associate Responsibilities: ? Attending training sessions to grow knowledge of products and to develop customer service skills. ? Resolving phone, walk-in, mail, fax, and email customer inquiries... ? Processing and logging incoming calls into the CRM system. ? Identifying customer needs. ? Forwarding and escalating inquiries to relevant individuals and departments. ? Contacting customers to give them accurate feedback on the progress of their inquiries. ? Providing outstanding customer service. ? Updating customer information as required. ? Maintaining confidentiality of information. ? Performing other duties as the need arises.
Customer Service Associate Requirements: ? High school diploma, GED, or suitable equivalent. ? 1+ years of customer service experience, preferably in a related field. ? Successful completion of provided training. ? Proficient computer skills. ? Experience with CRM preferred. ? Proficient with MS Office suites. ? Excellent phone etiquette. ? Outstanding communication skills, both verbal and written. ? Strong people skills. ? Ability to sit at a desk for extended periods.
Company Description:
KPMG International Limited is an Anglo-Dutch multinational professional services network, and one of the Big Four accounting organizations
Similar Remote Jobs
Customer Service Associate
Posted on: 03-10-2024 00:00
Customer Service Rep
Posted on: 03-10-2024 00:00
Non-Conforming Loan Underwriter
Posted on: 03-10-2024 00:00
DATA ENTRY COORDINATOR
Posted on: 03-10-2024 00:00
Retail Payment Clerk
Posted on: 03-10-2024 00:00
Remote Sales Consultants
Posted on: 03-10-2024 00:00
Investor Relations Associate
Posted on: 03-10-2024 00:00
Market Research Interviewer
Posted on: 03-10-2024 00:00
Transcriptionist - Nights
Posted on: 03-10-2024 00:00
Transcription Services Expert
Posted on: 03-10-2024 00:00
senior accountant, Capital Accounting Services (Remote)
Posted on: 16-07-2024 19:00
Teen Home Jobs: Opportunities for Teens to Work Remotely
Posted on: 27-08-2024 00:00
Lending Operations Manager
Posted on: 16-07-2024 19:01
Part Time Evening Data Entry Jobs Near Me
Posted on: 20-11-2024 13:46
$17hr *FULLY REMOTE* Medical Insurance Verification Specialist
Posted on: 08-11-2024 05:10
Multi-Client Bookkeeper (Remote)
Posted on: 22-09-2024 00:00
Home Care Professional Evenings and Weekends
Posted on: 19-12-2024 18:04
Call Center Representative - Evening Shift
Posted on: 23-02-2025 00:00
Manager, Talent Acquisition & Executive Search
Posted on: 28-11-2024 04:55
Front Desk Clerk (Part-Time – Evenings)
Posted on: 12-09-2024 00:00