Customer Service Rep

Remote, USA Full-time Posted 2025-03-12

We are seeking a skilled Customer Service Rep to join forces with a pioneering leader in digital technologies. This position interfaces with customers, repair technicians, manufacturing and logistics personnel to coordinate customer equipment repairs.

This is NOT are remote position...

Pay: $20-$25/hour

Location: Bartlesville (on-site)

Responsibilities: ? Oversee customer repair requests from start to finish ? Work with Repair Techs to schedule and prioritize customer repairs ? Ensure invoices are accurate and send to customers ? Run reports and analyze data to recommend process changes to improve productivity ? Participate in and/or lead improvement activities to meet/exceed service goals

Skills and Qualifications: ? Bachelor's Degree and 2 to 5 years of customer service experience OR a combination of education and experience and/or demonstrated accomplishments ? Attention to detail, team player and self-starter ? Ability to pass a background check and drug screen

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:
? Dental insurance
? Health insurance
? Paid time off
? Vision insurance

Shift:
? Day shift

Application Question(s):
? Do we have your permission to text you regarding your application?

Education:
? Bachelor's (Preferred)

Experience:
? Customer service: 2 years (Required)

Ability to Commute:
? Bartlesville, OK 74006 (Required)

Work Location: In person

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