Chat Agent Job

Remote, USA Full-time Posted 2025-03-13

Chat Agent Job Summary
Job Summary: We are seeking a dedicated and customer-focused Chat Agent to join our customer support team. As a Chat Agent, you will play a critical role in ensuring our customers receive prompt and efficient assistance through online chat and messaging platforms. Your primary goal will be to provide excellent customer service and resolve customer inquiries and issues in... real-time.

Chat Agent Duties and Responsibilities
Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance.
Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues.
Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support when necessary.
Maintain a high level of professionalism and customer service etiquette in all interactions.
Document customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions.
Meet or exceed performance targets, including response time, customer satisfaction scores, and chat volume goals

Apply Job!

Apply for the Job

Chat Agent Job

Similar Remote Jobs

Chat Agent Job

Typing no experience

Entry Level Caregiver

Customer Service Rep

Telecommute Sales Specialist

Principal (Venture Capital)

Community Engagement Consultant

Linear Account Manager

Remote Survey Coordinator

Cashier Part Time

Walmart Job Openings Application(Remote, Full Time) $33/Hour

Delta Airlines Work From Home Jobs (Remote Work Pay $30/Hr)

1457 Disney Data Entry Remote Jobs, Disney Remote Jobs Part-Time...

Manager, Social Media - Executive Thought Leadership (Remote)

Lead Customer Service Representative

Customer Service - Event Expert

Virtual Assistant (Work At Home/Remote) at American Express (Amex)

Web Content Specialist - Central/Midwest

Summer 2025 Environmental Advocacy Internship

Part-time Teacher - Remote | WFH