Call Center Customer Service Representative
Masis Professional Group is assisting our client in searching for a Call Center Customer Service Associate for a 100% Remote position. The role is full-time temporary with the potential for conversion to permanent based on good performance. Computer and phone will be provided along with paid training.
Position is with an insurance industry client but no experience necessary in insurance... Background in hospitality or related customer service fields is welcome.
Salary: $16 to $18.00 per hour based on experience
Schedule: Monday through Friday, 11:30am-8:00pm and mandatory Saturday 9:00am-6:00pm
Duties and Responsibilities: ? Manage incoming customer queries and field questions regarding policy information. ? Take in a high volume of calls, communicate via email and letters as appropriate. ? Process payments, modifications, and escalate complaints. ? Deliver great overall customer service. ? Document all client communications ? Be the point person for our clients as well as their customers
Experience and Educational Requirements: ? 2+ years of customer service experience in a call-center environment ? Demonstrated communication, organizational and interpersonal skills ? Intermediate proficiency in Microsoft Office ? Strong independent problem solving and analytical skills ? Need to be high energy, customer centric, have a friendly demeanor, display empathy, and patience ? BILINGUAL SPANISH/ENGLISH is highly preferred
Similar Remote Jobs
Call Center Customer Service Representative
Posted on: 24-09-2024 00:00
Virtual Call Center Agent (Remote)
Posted on: 24-09-2024 00:00
Remote Call Center Representative (Internal)
Posted on: 24-09-2024 00:00
Remote Healthcare Customer Service Representative
Posted on: 24-09-2024 00:00
Inbound Calling Executive - Remote
Posted on: 24-09-2024 00:00
EDI Project Manager (Part Time)
Posted on: 24-09-2024 00:00
Remote Chat Support (Entry Level)
Posted on: 24-09-2024 00:00
Back Office istant Manager Remote
Posted on: 24-09-2024 00:00
Senior National Accounts Manager (BN)
Posted on: 24-09-2024 00:00
Patient Scheduler II - Remote
Posted on: 24-09-2024 00:00
Consumer Accounts Processing Specialist (Work Remotely Anywhere in the U.S.)
Posted on: 31-01-2025 10:03
Staff Data Scientist- Search Optimization | Airbnb | Remote (United States)
Posted on: 07-12-2024 04:20
Data Entry Assistant
Posted on: 22-09-2024 00:00
Technical Recruiter - Remote
Posted on: 23-10-2024 04:42
Part-Time Human Resources
Posted on: 31-01-2025 09:56
Data Entry Work Online - Typist Part-Time Remote Jobs
Posted on: 18-02-2025 03:58
Customer Feedback Representative
Posted on: 27-09-2024 00:00
Customer Service Rep - Work From Home
Posted on: 22-11-2024 05:34
Director of Community Education USA - M/F (Full time remote)
Posted on: 28-01-2025 06:22
In-Store Design Consultant
Posted on: 29-08-2024 00:00