Pet Store Associate

Remote, USA Full-time Posted 2025-03-12

Job Description:

What to Expect as a Full-time Pet Store Associate - Duties and Functions Explained...
? Category: Stores
? Schedule: Full time

Discover the ultimate workplace, where teamwork and innovation unite to empower the world's most exhilarating missions!

What you'll do:
? Our team is dedicated to creating a warm and welcoming environment, where guests feel appreciated and valued.
? Offer assistance to customers in making the best purchasing decisions based on their distinct needs.
? Demonstrate a profound interest in ensuring that every animal is treated with respect, kindness, and compassion.
? Perform cashiering duties.
? Execute tasks that contribute to the achievement of the store's sales target.
? A crucial aspect of retail management is maintaining accurate stock levels and pricing.
? Embrace the established operational guidelines and store policies and operate within the existing procedures.
? Appraise guest requests and advise the Guest Experience Leader and/or Leader on Duty if necessary.

Key Accountabilities:
? The duties and responsibilities outlined in this position are the responsibility of the incumbent, and must be consistently performed with or without reasonable accommodations.
? The health and welfare of living animals at Petco is guaranteed by providing them with appropriate care such as hourly animal health checks and filling out wellness cards, in compliance with established standards, guidelines, and procedures.
? Demonstrates professional communication expertise in both written and verbal exchanges with professional associates, consistently keeping the company's interests as the top priority.
? Offers timely and cordial assistance to Petco guests, identifying their unique requirements and suggesting suitable products, while also effectively implementing suggestive selling tactics to boost individual sales.
? To thrive in this role, one must have a solid understanding of nutrition, excellent skills in Pals Rewards registration, a thorough understanding of the Welcome to the Family initiative, and the ability to utilize influential sales approaches to increase revenue.
? Delivers a remarkable guest experience for all Omni-channel strategies, which encompasses Instacart, Extended Aisle, and Repeat Delivery.
? Takes responsibility for the regular balance of the cash drawer whenever it is required.
? Helps to maintain merchandise levels and arrange items according to the prescribed expectations.
? Conducts cash register transactions and assists customers with carry-out services for items weighing no more than 50 pounds per trip.
? Adheres to the loss prevention policies instituted within the workplace.
? Helps transfer and organize merchandise by following specific protocols designed to maintain optimal inventory levels and streamlined store operations.
? Takes utmost care of animals, birds, reptiles, and fish in the store and ensures that their living environment is safe, clean, and secured. Moreover, all necessary steps are taken to keep them healthy and in good shape.
? Store leaders receive immediate alerts if any of the animals, reptiles, birds or fish require medical attention or specialized care.
? Maintains the store's impeccable image by fulfilling regular housekeeping tasks like sweeping and mopping the floors, dusting, washing windows, organizing merchandise on shelves, and maintaining the cleanliness of restrooms.
? Supports store leadership in completing mandatory paperwork efficiently and accurately during opening and closing hours.
? Helps in the facilitation of quarterly and annual physical inventory assessments.
? Consistently implements and reinforces established safety measures to guarantee a secure environment at all times for employee, customer, and animal wellness.
? Accomplishes designated tasks as instructed.

Supervisory Responsibility:

None.

Work Environment:

It's crucial that you adhere to proper safety protocols, such as wearing appropriate protective equipment and utilizing correct lifting techniques.

Petco Animal Supplies, Inc. recognizes that a diverse workforce is a valuable asset that fosters creativity, innovation, and growth. The company takes pride in its ability to unite individuals from different backgrounds to achieve a common goal.

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