Customer service agent
Description Introduction
CareCar is a non-emergency medical transportation company looking for a highly motivated Trip Assignment Specialist to work evening shifts Monday (night) - Friday (night) (11 : 30pm to 8am PT) remotely from home...
Description
The Trip Assignment Specialist is primarily responsible for assigning trips to dispatchers and Care Partners on a nightly basis.
In addition, the Trip Assignment Specialist will occasionally answer calls and coordinate trips which come in during the evening hours.
Responsibilities
? Assign trips to dispatchers in the Health-E Rides system (approx 700-900 per night)
? Build dispatchers daily schedules with breaks and lunches taken into consideration
? Determine which dispatchers are eligible for certain trips based on the language spoken by the member
? Stack trips to contracted Care Partners
? Answer inbound calls from members during evening hours
? Coordinate evening trips as they come in
? Assist with Care Partner related administrative tasks such as payment processing
? Assist with Level 1 administrative tickets in Zendesk
Requirements
? Healthcare experience preferred
? Consistently reliable and able to work evening shifts
Continue Reading
Last updated : 2024-09-19
Similar Remote Jobs
Customer service agent
Posted on: 24-09-2024 00:00
Entry-Level Brand Ambassador
Posted on: 24-09-2024 00:00
Customer support remote
Posted on: 24-09-2024 00:00
Turf Tech ($18/hr)
Posted on: 24-09-2024 00:00
Remote ESL/ELL Tutor
Posted on: 24-09-2024 00:00
Crossing Agreement Coordinator
Posted on: 24-09-2024 00:00
Mompreneur - Dropshipping
Posted on: 24-09-2024 00:00
Food Hygiene Technician
Posted on: 24-09-2024 00:00
Non Executive Director
Posted on: 24-09-2024 00:00
Customer manager remote
Posted on: 24-09-2024 00:00
Administrative Assistant for a Rehab Center in the US (Home Based Part Time)
Posted on: 31-01-2025 10:02
Coca Cola: Ejecutivo de Cumplimiento para la Protecci? de Datos
Posted on: 31-01-2025 10:01
Sr Site Merchandiser - Electronics (Full Time Remote or Hybrid)
Posted on: 05-01-2025 17:58
Senior Engineer - Workday Financials (REMOTE)
Posted on: 23-08-2024 00:00
Bilingual Spanish Customer Service Representative
Posted on: 27-08-2024 00:00
Remote Administrative Assistant - Customer Service
Posted on: 19-02-2025 06:29
Consultant - Application Development - CTJ - Secret
Posted on: 16-07-2024 19:07
Technical Recruiter (3-month FTC)
Posted on: 23-09-2024 00:00
Remote Part-Time Focus Group Participants (Up To $750/Week)
Posted on: 17-12-2024 18:02
Transportation Rep Sr (Weekend Rep)
Posted on: 03-02-2025 00:00