Customer service agent
Description Introduction
CareCar is a non-emergency medical transportation company looking for a highly motivated Trip Assignment Specialist to work evening shifts Monday (night) - Friday (night) (11 : 30pm to 8am PT) remotely from home...
Description
The Trip Assignment Specialist is primarily responsible for assigning trips to dispatchers and Care Partners on a nightly basis.
In addition, the Trip Assignment Specialist will occasionally answer calls and coordinate trips which come in during the evening hours.
Responsibilities
? Assign trips to dispatchers in the Health-E Rides system (approx 700-900 per night)
? Build dispatchers daily schedules with breaks and lunches taken into consideration
? Determine which dispatchers are eligible for certain trips based on the language spoken by the member
? Stack trips to contracted Care Partners
? Answer inbound calls from members during evening hours
? Coordinate evening trips as they come in
? Assist with Care Partner related administrative tasks such as payment processing
? Assist with Level 1 administrative tickets in Zendesk
Requirements
? Healthcare experience preferred
? Consistently reliable and able to work evening shifts
Continue Reading
Last updated : 2024-09-19
Similar Remote Jobs
Customer service agent
Posted on: 24-09-2024 00:00
Entry-Level Brand Ambassador
Posted on: 24-09-2024 00:00
Customer support remote
Posted on: 24-09-2024 00:00
Turf Tech ($18/hr)
Posted on: 24-09-2024 00:00
Remote ESL/ELL Tutor
Posted on: 24-09-2024 00:00
Crossing Agreement Coordinator
Posted on: 24-09-2024 00:00
Mompreneur - Dropshipping
Posted on: 24-09-2024 00:00
Food Hygiene Technician
Posted on: 24-09-2024 00:00
Non Executive Director
Posted on: 24-09-2024 00:00
Customer manager remote
Posted on: 24-09-2024 00:00
000 per Year
Posted on: 12-09-2024 00:00
Amazon Work From Home & Remote Jobs
Posted on: 16-01-2025 19:16
Remote Customer Service Representative (Temp) - $15/hr
Posted on: 02-08-2024 17:49
Sr. Engineering Project Manager
Posted on: 31-01-2025 09:57
Lead Escalations Representative
Posted on: 02-07-2024 01:32
Sr Systems Reliability Engineer, Compute
Posted on: 27-09-2024 00:00
Google Cloud Engineer - Remote | WFH
Posted on: 16-08-2024 00:00
Google Looker Adoption Coach
Posted on: 16-07-2024 18:44
Southwest Airlines (Virtual-Assistant) $35/Hour
Posted on: 16-07-2024 18:35
Amazon Delivery Driver
Posted on: 21-02-2025 00:00