Customer service agent

Remote, USA Full-time Posted 2025-03-16

Description Introduction

CareCar is a non-emergency medical transportation company looking for a highly motivated Trip Assignment Specialist to work evening shifts Monday (night) - Friday (night) (11 : 30pm to 8am PT) remotely from home...

Description

The Trip Assignment Specialist is primarily responsible for assigning trips to dispatchers and Care Partners on a nightly basis.

In addition, the Trip Assignment Specialist will occasionally answer calls and coordinate trips which come in during the evening hours.

Responsibilities
? Assign trips to dispatchers in the Health-E Rides system (approx 700-900 per night)
? Build dispatchers daily schedules with breaks and lunches taken into consideration
? Determine which dispatchers are eligible for certain trips based on the language spoken by the member
? Stack trips to contracted Care Partners
? Answer inbound calls from members during evening hours
? Coordinate evening trips as they come in
? Assist with Care Partner related administrative tasks such as payment processing
? Assist with Level 1 administrative tickets in Zendesk

Requirements
? Healthcare experience preferred
? Consistently reliable and able to work evening shifts

Last updated : 2024-09-19

Apply Job!

Apply for the Job

Customer service agent

Similar Remote Jobs

Customer service agent

Entry-Level Brand Ambassador

Customer support remote

Turf Tech ($18/hr)

Remote ESL/ELL Tutor

Crossing Agreement Coordinator

Mompreneur - Dropshipping

Food Hygiene Technician

Non Executive Director

Customer manager remote

Immediate Remote Positions | Start Now | $25-$35/hr

CDL Class A Driver

Vice President of Sales, Supplier Services

Customer Service Representative (French & English)

Senior Business Affairs Manager, Video Production - Social (Remote)

REMOTE Life & Wellness Advisor

Evaluator/Product Reviewer - Medical Devices

Entry level Data Entry Remote jobs at Fedex(At Work Home)

Content Creator/Moderator (Quora/Reddit)

Chewy Remote Jobs - Part Time - Work From Home Jobs