Customer service agent

Remote, USA Full-time Posted 2025-03-13

Description Introduction

CareCar is a non-emergency medical transportation company looking for a highly motivated Trip Assignment Specialist to work evening shifts Monday (night) - Friday (night) (11 : 30pm to 8am PT) remotely from home...

Description

The Trip Assignment Specialist is primarily responsible for assigning trips to dispatchers and Care Partners on a nightly basis.

In addition, the Trip Assignment Specialist will occasionally answer calls and coordinate trips which come in during the evening hours.

Responsibilities
? Assign trips to dispatchers in the Health-E Rides system (approx 700-900 per night)
? Build dispatchers daily schedules with breaks and lunches taken into consideration
? Determine which dispatchers are eligible for certain trips based on the language spoken by the member
? Stack trips to contracted Care Partners
? Answer inbound calls from members during evening hours
? Coordinate evening trips as they come in
? Assist with Care Partner related administrative tasks such as payment processing
? Assist with Level 1 administrative tickets in Zendesk

Requirements
? Healthcare experience preferred
? Consistently reliable and able to work evening shifts

Last updated : 2024-09-19

Apply Job!

Apply for the Job

Customer service agent

Similar Remote Jobs

Customer service agent

Entry-Level Brand Ambassador

Customer support remote

Turf Tech ($18/hr)

Remote ESL/ELL Tutor

Crossing Agreement Coordinator

Mompreneur - Dropshipping

Food Hygiene Technician

Non Executive Director

Customer manager remote

Administrative Assistant for a Rehab Center in the US (Home Based Part Time)

Coca Cola: Ejecutivo de Cumplimiento para la Protecci? de Datos

Sr Site Merchandiser - Electronics (Full Time Remote or Hybrid)

Senior Engineer - Workday Financials (REMOTE)

Bilingual Spanish Customer Service Representative

Remote Administrative Assistant - Customer Service

Consultant - Application Development - CTJ - Secret

Technical Recruiter (3-month FTC)

Remote Part-Time Focus Group Participants (Up To $750/Week)

Transportation Rep Sr (Weekend Rep)