of Customer Service ( Remote )
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
? Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
? Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
? Ability to learn and follow all customer service procedures and policies
? Strive to meet and go above personal and team target goals
? Record, organize and file customer interactions and account changes
? Able to up-sell if needed
? Able to schedule call back and appoints to resolve customer needs
Requirements
? Previous experience in customer support, client services, sales, or a... related field
? Excellent at communicating over the phone and other communication platforms
? Basic computer skills and experience
? Able to multitask
? Excellent time management and prioritization skills
? Ability to listen actively, relay information, and answer questions and/or concerns.
? Customer-focused for positive customer experience and resolution
? Health Insurance (dental and vision included)
? Excellent retirement plan
? Tremendous upward mobility into other positions and management
? Flexible hours
? Remote Position(s) available (work from home)
Benefits
? Health Insurance (dental and vision included)
? Excellent retirement plan
? Tremendous upward mobility into other positions and management
? Flexible hours
? Remote Position(s) available (work from home
Similar Remote Jobs
of Customer Service ( Remote )
Posted on: 23-09-2024 00:00
Customer Service ( Remote work )
Posted on: 23-09-2024 00:00
Office Assistant - Work From Home
Posted on: 23-09-2024 00:00
Director of Sales (Remote) ? 4374
Posted on: 23-09-2024 00:00
Amazon Customer Service Representative (Remote Position)
Posted on: 23-09-2024 00:00
Anytime, Anywhere - Part Time/Full Time
Posted on: 23-09-2024 00:00
Apple At Home Advisor Part Time
Posted on: 23-09-2024 00:00
Medical Transcriptionist - REMOTE (Jacksonville, FL)
Posted on: 23-09-2024 00:00
Remote Data Entry Specialist ? Amazon
Posted on: 23-09-2024 00:00
Remote Data Entry Jobs at Amazon
Posted on: 23-09-2024 00:00
Data Entry Made Easy Work Part-Time, Earn Full-Time ? The EliteJob In UAE
Posted on: 26-09-2024 00:00
Virtual Business Consultant Offer Guidance and Support Entry-Level Remote Role Earn $95k-$123k/yr
Posted on: 29-09-2024 00:00
Online Chat Representative
Posted on: 23-02-2025 00:00
Distribution Center Picker
Posted on: 04-12-2024 05:41
Evening Radiologist -Remote 7 on/14 off - Remote Position
Posted on: 24-09-2024 00:00
Online Game Presenter (Waiter/Waitress Alternative) No Experience Necessary
Posted on: 12-11-2024 02:59
Amazon Data Entry Jobs from home - No Experience Needed
Posted on: 16-07-2024 18:51
Home Care Practical Nurse
Posted on: 23-11-2024 06:30
Remote Customer Service Associate
Posted on: 19-07-2024 07:10
Client Support Representative
Posted on: 06-02-2025 00:00