Remote Customer Service Representative (Needs to be local to NE OH)
Remote Customer Service Representative (Must be local to NE OH)
Pay: $19/hourly
Length: 3+ months...
Location: Remote with 1-2 weeks of onsite training
Schedule: Second shift, M-F, 12-8pm
Staffing Solutions Enterprises is looking for a remote call center representative to assist a local, not-for-profit organization! In this role, you will answer inbound calls regarding public services, social services, and health agencies in near Cleveland.
Why Work Here?
? Opportunity to work for a non-profit organization.
? Chance to help others in need.
? Great team environment!
? Ability to work from home.
Essential Job Functions/Key Accountabilities:
? Uses exceptional customer service techniques for handling inbound calls, emails, live, chat etc. to assess needs, and provide information about local resources available.
? Responds in a professional, nonjudgmental manner when interacting with all populations.
? Implements customer service techniques for handling calls and de-escalating situations.
? Implements established processes for understanding individual needs, build an action plan, and follow up with caller once the action plan is put in place.
? Maintains knowledge of non-profit resources, and participates in team meetings, and completes reading, training, and other assignments.
? Wired internet connection.
Requirements: ? Must be detail oriented. ? Good listening skills ? Must be able to multitask. ? Must be calm and not escalate the caller. ? Must be patient. ? Ability to adapt to callers from various backgrounds.
If you are looking for an opportunity to make a difference in someone?s life, please apply!
#ZR
Similar Remote Jobs
Remote Customer Service Representative (Needs to be local to NE OH)
Posted on: 22-09-2024 00:00
Remote Product Reviewer ? QA Tester (Beginner Level / No Experience)
Posted on: 22-09-2024 00:00
CDL-A Truck Driver HOME WEEKLY and HIGH MINIMUMS - HIRING IMMEDIATELY!
Posted on: 22-09-2024 00:00
Part Time Evening Data Entry Jobs from Home - Remote Position
Posted on: 22-09-2024 00:00
(Online Remote Jobs) Southwest Airlines Call Center Rep - Hiring Now
Posted on: 22-09-2024 00:00
(US-Based Remote Job) Southwest Airlines Entry Level Remote Customer Service Jobs
Posted on: 22-09-2024 00:00
CDL-A Drivers: Average $92,000 year, Home Weekly, Dedicated, No Touch Freight
Posted on: 22-09-2024 00:00
Amazon Product Testers (Work from Home) ? The EliteJob In UAE
Posted on: 22-09-2024 00:00
[part Time Remote Jobs] Netflix Data Entry Jobs 26/Hr (Remote, Online)
Posted on: 22-09-2024 00:00
Part-Time Online Typing Jobs for Mobile Users - No Experience Needed
Posted on: 22-09-2024 00:00
(Work From Home Jobs Part Time) Walmart Work From Home jobs ? The EliteJob In UAE
Posted on: 03-08-2024 00:00
Remote Sales Agent Needed: Earn From Anywhere
Posted on: 20-11-2024 13:46
Online Data Entry Jobs for Teens at Home Flexible
Posted on: 07-08-2024 00:00
Delta Airlines Data Entry Remote Jobs ? Work From Home
Posted on: 17-09-2024 00:00
Lexington - Customer Support Representative - Work-at-home
Posted on: 31-01-2025 10:00
Retail Sales ? Part Time
Posted on: 25-09-2024 00:00
Barista (Part-Time) – Edmonton – KY
Posted on: 12-09-2024 00:00
Purchasing Coordinator (Remote, USA)
Posted on: 19-12-2024 18:04
Washington Physical Therapist | Remote | Full Time
Posted on: 27-08-2024 00:00
Online Psychic Reader
Posted on: 07-08-2024 00:00