Customer Service Agent (Part-Time) – Downey

Job Title: Customer Service Agent (Part-Time) – Downey

Job Summary:

Job Type: Part-Time (under 4 hours)

Salary Unit: Hourly

Company: Amazon

Benefits: Health & Dental Insurance, Paid Training, and Paid Vacations

Amazon, a leading multinational technology company, is currently seeking a part-time Customer Service Agent for our Downey location. This position offers an hourly wage, comprehensive health and dental insurance, fully paid training, and paid vacations.

Job Description:

As a Customer Service Agent, you will be the initial point of contact for our customers, ensuring they receive a positive and smooth experience. You will assist in answering customer inquiries, resolving issues, and providing information about our services. This role requires excellent communication skills, a customer-focused approach, and the ability to multitask effectively.

Key Responsibilities:

– Answering customer questions and resolving their issues swiftly and professionally

– Assisting customers in understanding our products and services

– Documenting customer interactions and transactions, recording details of inquiries, complaints, and comments

– Recommending potential products or services to management by collecting customer information and analyzing customer needs

– Collaborating with the customer service team to ensure excellent service standards

Requirements:

– High School Diploma or equivalent

– Previous experience in a customer service role would be advantageous

– Excellent communication and interpersonal skills

– Ability to work well in a team environment

– Proficiency in MS Office Suite

– Must be able to work flexible hours

Benefits:

– Competitive hourly wage

– Health and dental insurance

– Paid training

– Paid vacations

– A fulfilling work environment

Company Overview:

Amazon is a global leader in e-commerce and technology, providing services that alter the way we live our lives. From the simplest online retail to groundbreaking advancements in artificial intelligence and cloud computing, we strive to be Earth’s most customer-centric company. Joining the Amazon team means the opportunity to reshape markets and develop innovative solutions on a global scale.

Amazon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you’re ready to contribute to a team that values integrity, innovation, and personal growth, apply for the Customer Service Agent (Part-Time) – Downey position today.

Apply Job!