Remote Online Chat Agent
We are actively seeking individuals capable of managing high-volume live chat customer support for our clients offering various digital products. This position is open to trustworthy and dependable individuals worldwide, as it can be performed remotely.
As a chat support agent, your primary duty will be responding to live chat messages on behalf of different businesses, using platforms like... Facebook Messenger. This is a remote role, offering the flexibility to work from anywhere without the need for in-person interactions.
Responsibilities
? Respond to customer inquiries and provide support through online chat
? Assist customers with product information, order status, and issue resolution
? Maintain a positive and professional attitude while interacting with customers
? Document customer interactions and follow up as needed
? Meet or exceed performance goals for response time and customer satisfaction
Qualifications
? Excellent written communication skills
? Ability to multitask and prioritize in a fast-paced environment
? Customer service experience (Advantage)
? Proficiency in typing and navigating online chat platforms
? High school diploma or equivalent
Benefits
? Competitive salary
? Health, dental, and vision insurance
? Paid time off and holidays
?Opportunities for professional development and career advancement
? Flexible working hours
? Work-from-home opportunity for a better work-life balance
? Collaborative and inclusive company culture
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