live chat support (remote)
Position: Live Chat Support Representative
Location: Remote
Type: Full-time/Part-time...
Job Overview:
We are seeking a motivated and customer-oriented individual to join our team as a Live Chat Support Representative. This role involves assisting customers through our online chat platform, providing them with real-time solutions to their inquiries, and ensuring a positive customer experience.
Responsibilities: ? Respond to customer inquiries via live chat promptly and professionally. ? Assist customers with product information, troubleshooting, and order processing. ? Resolve customer complaints and issues efficiently while maintaining a friendly demeanor. ? Escalate complex issues to the appropriate department when necessary. ? Keep accurate records of customer interactions and update customer profiles. ? Collaborate with team members to ensure consistent and accurate information is provided to customers. ? Stay updated on company products, services, and promotions to offer accurate assistance. ? Provide feedback to the team on recurring customer issues to improve service quality.
Requirements
Qualifications: ? High school diploma or equivalent; additional education or certifications are a plus. ? Previous experience in customer service or live chat support is preferred. ? Excellent written communication skills and the ability to type quickly and accurately. ? Strong problem-solving skills and the ability to think on your feet. ? Ability to work independently in a remote environment. ? Comfortable using various chat platforms and CRM software. ? Flexibility to work different shifts, including evenings and weekends, if required.
Benefits
Benefits:
? Competitive hourly wage.
? Flexible working hours with both full-time and part-time positions available.
? Opportunity to work from home and maintain a work-life balance.
? Training and development programs to enhance your skills.
? A supportive and collaborative team environment
Similar Remote Jobs
live chat support (remote)
Posted on: 29-08-2024 00:00
Remote BCBA (Evenings Required)
Posted on: 29-08-2024 00:00
CNA (Certified Nursing Assistant)
Posted on: 29-08-2024 00:00
Remote Entry-Level Systems Administrator
Posted on: 29-08-2024 00:00
Online Special Education Teacher
Posted on: 29-08-2024 00:00
Remote Online chat specialist
Posted on: 29-08-2024 00:00
Remote Customer Service Representative
Posted on: 29-08-2024 00:00
Entry-Level Client Data Specialist
Posted on: 29-08-2024 00:00
Teletherapy Speech Language Pathologist
Posted on: 29-08-2024 00:00
Customer Support Representative (Chat)
Posted on: 29-08-2024 00:00
Sales Development Representative
Posted on: 10-09-2024 00:00
Business Analyst 2 | Remote Work
Posted on: 25-11-2024 05:19
Specialist, International Programming Strategy & Content Planning (National Geographic & Disney Branded Television) 2 Locations
Posted on: 25-11-2024 05:20
Principal, Prime Video Live Sports - Tech Ops, Prime Video Live Sports - Tech Ops
Posted on: 20-11-2024 13:46
Silicon Validation Software Engineer
Posted on: 26-11-2024 06:18
Healthcare Call Center Associate?Work from Home!)
Posted on: 31-07-2024 19:12
Customer Support Work From Home Part Time Internship
Posted on: 07-12-2024 04:21
Remote Chat Moderator Jobs | Fully Remote | $25-$35/hr
Posted on: 19-08-2024 00:00
Customer Service Representative - After Hours (NOT OVERNIGHT) - Remote, VA
Posted on: 02-09-2024 00:00
Customer Service Representative, Work from Home Opportunity, Las Vegas, NV
Posted on: 29-08-2024 00:00