live chat support (remote)
Position: Live Chat Support Representative
Location: Remote
Type: Full-time/Part-time...
Job Overview:
We are seeking a motivated and customer-oriented individual to join our team as a Live Chat Support Representative. This role involves assisting customers through our online chat platform, providing them with real-time solutions to their inquiries, and ensuring a positive customer experience.
Responsibilities: ? Respond to customer inquiries via live chat promptly and professionally. ? Assist customers with product information, troubleshooting, and order processing. ? Resolve customer complaints and issues efficiently while maintaining a friendly demeanor. ? Escalate complex issues to the appropriate department when necessary. ? Keep accurate records of customer interactions and update customer profiles. ? Collaborate with team members to ensure consistent and accurate information is provided to customers. ? Stay updated on company products, services, and promotions to offer accurate assistance. ? Provide feedback to the team on recurring customer issues to improve service quality.
Requirements
Qualifications: ? High school diploma or equivalent; additional education or certifications are a plus. ? Previous experience in customer service or live chat support is preferred. ? Excellent written communication skills and the ability to type quickly and accurately. ? Strong problem-solving skills and the ability to think on your feet. ? Ability to work independently in a remote environment. ? Comfortable using various chat platforms and CRM software. ? Flexibility to work different shifts, including evenings and weekends, if required.
Benefits
Benefits:
? Competitive hourly wage.
? Flexible working hours with both full-time and part-time positions available.
? Opportunity to work from home and maintain a work-life balance.
? Training and development programs to enhance your skills.
? A supportive and collaborative team environment
Similar Remote Jobs
live chat support (remote)
Posted on: 29-08-2024 00:00
Remote BCBA (Evenings Required)
Posted on: 29-08-2024 00:00
CNA (Certified Nursing Assistant)
Posted on: 29-08-2024 00:00
Remote Entry-Level Systems Administrator
Posted on: 29-08-2024 00:00
Online Special Education Teacher
Posted on: 29-08-2024 00:00
Remote Online chat specialist
Posted on: 29-08-2024 00:00
Remote Customer Service Representative
Posted on: 29-08-2024 00:00
Entry-Level Client Data Specialist
Posted on: 29-08-2024 00:00
Teletherapy Speech Language Pathologist
Posted on: 29-08-2024 00:00
Customer Support Representative (Chat)
Posted on: 29-08-2024 00:00
Mac Help Desk Tech (Entry Level)
Posted on: 04-07-2024 08:16
Data Entry Representative
Posted on: 06-11-2024 04:54
Full Time Customer Care Associate - 100% Remote
Posted on: 16-07-2024 18:49
Security Operations Analyst
Posted on: 16-07-2024 19:06
Principal Product Manager - Technical, Salesforce Success Central
Posted on: 23-02-2025 00:00
Business Travel Specialist
Posted on: 05-10-2024 00:00
Walmart Work-From-Home & Remote Jobs (Data Entry)
Posted on: 16-07-2024 18:36
Social Media Customer Support Representative - Work From Home
Posted on: 01-07-2024 16:52
Financial Advisor (Federal Experience Required)
Posted on: 30-10-2024 05:35
Amazon Customer Service Jobs ? (Fully Remote)
Posted on: 16-07-2024 18:36