Customer Service Associate - Work From Home
POSITION SUMMARY
? This position is responsible for managing major business accounts and providing order management and customer care to the Corporate Sales Team. Main duties include customer service support, order management, preparation for electronic and manual order entry, account maintenance and sales support to the Corporate Sales Team
...
ESSENTIAL DUTIES AND RESPONSIBILITIES
Major responsibilities: ? Must have excellent verbal and written communication skills in order to interact professionally with customers and employees at all levels of the organization ? Must be able to accommodate changing work schedules, which will include weekends and late hours during the Holiday. ? A proven ability to use discretion in working with confidential information is essential. ? Must be self-motivated detail oriented with the ability to organize multiple tasks and produce results with exact deadlines in an environment with frequent interruptions ? Extensive knowledge in order entry and customer service within CCS ? Strong customer service skills ? Inbound calls (i.e. external customers, internal callers, transfers, questions, etc.) ? Process a variety of orders ? Customer service requests ? Emails ? Emailed Holds Report and Holds Worker Console ? Viewer System Console ? Support Management Dashboard in Salesforce ? Customer Contact Tool ? Proficiency in MS Office ? Proficiency in MS Excel ? Must be a team player
Other customer service duties may be assigned Requirements: ? Proficiency in MS Office ? Proficiency in MS Excel
Similar Remote Jobs
Customer Service Associate - Work From Home
Posted on: 28-08-2024 00:00
Work From Home Part Time Jobs (Remote)
Posted on: 28-08-2024 00:00
Part Time Data Entry Clerk - Remote
Posted on: 28-08-2024 00:00
Remote Sales Specialist Wanted: Work from Anywhere
Posted on: 28-08-2024 00:00
Remote Bookkeeping, Accounting, Tax and Audit Positions
Posted on: 28-08-2024 00:00
Product Testing Specialist ? Work from Home
Posted on: 28-08-2024 00:00
Customer Service Representative - Contract to Hire
Posted on: 28-08-2024 00:00
Medical Coder - Remote (Idaho & Washington)
Posted on: 28-08-2024 00:00
Remote IT Opportunities at Aberdeen Proving Grounds(APG)
Posted on: 28-08-2024 00:00
Customer Service Representative - Remote - Full-Time
Posted on: 28-08-2024 00:00
Part-Time Delta Airlines Data Entry Remote Jobs: Earn $/Hour - WFH
Posted on: 16-07-2024 18:48
Offshore Surveyor - Marine
Posted on: 27-02-2025 00:00
IBM Appconnect CP4I developer
Posted on: 03-02-2025 00:00
Remote [Customer Care Rep Jobs] at Delta – Apply Now
Posted on: 12-09-2024 00:00
Enrollment Eligibility Representative - National Remote
Posted on: 16-07-2024 18:41
Processing Support Specialist /Part Time/
Posted on: 27-08-2024 00:00
Remote Customer Service Center – Part Time
Posted on: 12-09-2024 00:00
Virtual Support Needs Educator (California Certified)
Posted on: 23-11-2024 06:30
Entry Level Data Entry Clerk - Part Time (100% Remote)
Posted on: 04-07-2024 08:16
Remote Contact Center Representative- Full Time- Maryland
Posted on: 13-09-2024 00:00