Customer Service Representative -Sales (Work From Home)
Employer Industry: Telecommunications
- Why consider this job opportunity...
- Salary up to $36,000 in commissions yearly for meeting sales goals
- Comprehensive benefits package, including medical, dental, and vision coverage
- Generous paid time off policy with at least 23 days of vacation each year
- Opportunity for career advancement through extensive training on the latest technology and products
- Flexible remote work arrangement with all necessary equipment provided
- Employee discounts of up to 50% on eligible services and products
- What to Expect (Job Responsibilities):
- Provide solutions to prospective and existing customers regarding service requests, billing, and technical support
- Identify upsell opportunities and recommend the latest technology and services to customers
- Manage a high volume of customer interactions through calls, chats, and emails in a fast-paced environment
- Simplify customer bills and explain service plans and features
- Troubleshoot issues and collaborate with Tier 3 support for complex customer-impacting problems
- What is Required (Qualifications):
- Previous call center or customer service experience
- Flexibility to work various schedules, including evenings, weekends, and holidays
- Ability to maintain a secure and dedicated workspace for remote work
- Strong problem-solving skills and customer-centric approach
- Availability to comply with organizational security and compliance standards
- How to Stand Out (Preferred Qualifications):
- Experience in sales or customer acquisition
- Familiarity with telecommunications products and services
- Proven track record of meeting or exceeding sales goals
- Strong communication skills, both written and verbal
- Ability to adapt to new technologies and systems quickly
#Telecommunications #CustomerService #RemoteWork #CareerGrowth #SalesOpportunities
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer
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