Remote Customer Success Specialist ? At Home Work

Remote, USA Full-time Posted 2025-04-27

We are looking for a Remote Customer Success Specialist to join our team at Walt Disney in Dallas, Texas. As a Customer Success Specialist, you will be responsible for ensuring our customers have a positive experience with our products and services. This is a part-time entry-level position with no required years of experience.

Communicate with customers via phone, email, and chat to address any questions or concerns they may have
Build relationships with customers to ensure their needs are met and they are satisfied with their experience
Analyze customer feedback and data to identify areas for improvement and provide recommendations to the team
Collaborate with other departments to resolve customer issues and improve overall customer satisfaction
Manage customer accounts and provide ongoing support to ensure long-term success

Confident and driven personality
Strong analytical skills and the ability to manage people effectively
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Proficiency with computer software and digital communication tools

Training & professional development opportunities
Life insurance coverage
Joining bonus for new employees

Working Environment:
Join a team that leads the industry through cutting-edge ideas and solutions. At Walt Disney, you will have the opportunity to work with talented individuals who are passionate about creating unforgettable experiences for our customers

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