WORK FROM HOME

Remote, USA Full-time Posted 2025-03-15

Job Title : Work From Home Customer Service Representative

Employer : FedEx...

Job Description :

As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat.

You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx?s commitment to excellent customer service.

Key Responsibilities :
? Respond to customer inquiries via phone, email, and chat.
? Provide information about shipping services, rates, and delivery times.
? Resolve customer issues and complaints in a timely manner.
? Process orders, track shipments, and handle returns.
? Document customer interactions and maintain accurate records.
? Follow company policies and procedures to ensure customer satisfaction.
? Collaborate with other team members and departments to resolve complex issues.

Qualifications :
? High school diploma or equivalent.
? Previous customer service experience preferred.
? Ability to work independently and manage time effectively.
? Reliable internet connection and a quiet workspace.
? Basic computer skills and familiarity with customer service software.

Last updated : 2024-08-23

Apply Job!

Apply for the Job

WORK FROM HOME

Similar Remote Jobs

WORK FROM HOME

WORK FROM HOME

Live Chat Specialist

Remote Customer Service

Virtual Education Consultant

Independent Healthcare Recruiter

Online Accounting/Bookkeeping Admin

Live Chat Assistant

Administrative Support Specialist

Drive with DoorDash

Data Entry Assistant ( 100% Remote)

United Airlines Flight Attendant (Dutch Speakers Only) $25/Hour ? MySmartPros

Cashier/Customer Service Associate

Part-time Sales Representative/Advocate 100% Commission-based

Software Support Analyst

Join Apple as an At Home Advisor ? Empower Customers from Your Home

Customer Service Representative?/Remote

Project Manager | Concentrix Services Philippines, Inc. | Remote (United States)

Live Chat Representative - Work from home

Work From Home Data Entry Operator (REMOTE JOB) ? Part-Time