Online Chat Support - Remote
ProPolymers Inc. is a leader in the plastics industry, dedicated to providing innovative solutions and exceptional customer service. We are currently seeking a dynamic and tech-savvy individual to join our team as an Online Chat Support- Remote.
As an Online Chat Support, you will be responsible for providing excellent customer service and technical support to our clients through various online... chat platforms. This is a remote position, allowing you to work from the comfort of your own home.
Key Responsibilities: ? Respond to customer inquiries and concerns via online chat in a timely and professional manner ? Provide technical assistance and troubleshoot any issues related to our products and services ? Assist customers with placing orders, tracking shipments, and processing returns or exchanges ? Proactively communicate with customers to ensure their satisfaction and address any potential issues ? Maintain accurate and detailed records of all customer interactions and transactions
Qualifications: ? High school diploma or equivalent, some college education preferred ? 1-2 years of customer service experience, preferably in a remote or online environment ? Excellent written and verbal communication skills ? Tech-savvy with knowledge of chat platforms and the ability to multitask and navigate between different systems ? Strong problem-solving skills and the ability to remain calm under pressure ? Availability to work flexible hours, including evenings and weekends, based on customer needs
Benefits:
? Competitive salary and opportunities for growth within the company
? Comprehensive training and ongoing support to ensure success in the role
? Virtual team building activities and a collaborative work environment
? Work from home flexibility
? Medical, dental, and vision benefits
If you are a self-motivated and customer-focused individual with a passion for technology and a desire to be part of a reputable company, then we want to hear from you! Join our team at ProPolymers Inc. and be a part of our mission to deliver exceptional service and quality products to our customers. Apply now
Similar Remote Jobs
Online Chat Support - Remote
Posted on: 19-08-2024 00:00
Customer Service Representative, Remote Opportunity
Posted on: 19-08-2024 00:00
Customer Service Supervisor-Player Support Center
Posted on: 19-08-2024 00:00
Junior IT Management Consultant (m/w/d)
Posted on: 19-08-2024 00:00
[part-Time] Remote Apple At-Home Advisor
Posted on: 19-08-2024 00:00
Customer Service Representative at Amazon
Posted on: 19-08-2024 00:00
Software Engineer ? ALM-Toolchain (m/w/d)
Posted on: 19-08-2024 00:00
Ukrainian Speaking Customer Service Agent
Posted on: 19-08-2024 00:00
Director of Systems Design Engineering
Posted on: 19-08-2024 00:00
IT Spezialist Identity Management (m/w/d)
Posted on: 19-08-2024 00:00
shared services manager, Partner & Customer Service (remote)
Posted on: 16-07-2024 19:00
Flexible Part-Time Social Media Scheduler - Remote - PA + GA
Posted on: 31-01-2025 10:01
Sales Representative, WFH, Part-Time Welcome
Posted on: 31-01-2025 09:58
Customer Service Representative (Remote)
Posted on: 16-07-2024 18:43
Senior Healthcare Account Manager - Remote
Posted on: 22-09-2024 00:00
Retail Store Associates and Stockers - 1466
Posted on: 04-12-2024 05:41
Concentrix Customer Service Representative ? Seasonal (Remote) in Raleigh, North Carolina
Posted on: 28-01-2025 06:22
Entry Level Remote Chat Support ? No Experience Required
Posted on: 01-07-2024 16:52
Social Media Marketing Intern
Posted on: 27-08-2024 00:00
Fresh Remote Data Entry Jobs Entry Level
Posted on: 05-09-2024 00:00