Customer Support Specialist (NPWT) REMOTE
Employer Industry: Healthcare Services
- Why consider this job opportunity...
- Pay starting at $15 with potential to earn more depending on related experience
- 100% remote work opportunity from day one of employment, must reside in the U.S.
- Comprehensive benefits including medical, dental, vision, life insurance, and disability
- Generous paid time off and paid holidays
- Bonus and incentive opportunities available
- Employee recognition and discount programs
- What to Expect (Job Responsibilities):
- Provide customer support for patients, referral sources, and employees in relation to Negative Pressure Wound Therapy
- Conduct insurance verification and eligibility checks for services/products
- Manage initial intake processes, including phone calls, data entry, and paperwork processing
- Maintain quality control and accuracy throughout patient contact and data input
- Develop and maintain knowledge of current Medicare, Medicaid, and insurance regulations
- What is Required (Qualifications):
- High school diploma or GED equivalent
- Ability to work independently and as part of a team
- Effective communication skills in English, both oral and written
- Strong attention to detail and multitasking abilities
- Background investigation and drug screening may be required
- How to Stand Out (Preferred Qualifications):
- One year of related work experience
- Extensive knowledge of documentation needed for wound types and insurance requirements for NPWT
- Familiarity with medical terminology
- Strong customer service background
#HealthcareServices #RemoteWork #CustomerSupport #CareerOpportunity #HealthcareJobs
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Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer
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