Remote Customer Service Rep
BPO American is looking for friendly and enthusiastic Remote Customer Service Representatives to join our team. If you love providing top-notch customer service and enjoy working in a fast-paced environment from the comfort of your home, then this might be the perfect opportunity for you.
Responsibilities...
? Helping customers with registration
? Assist with hotel reservations
? Answering questions about events and conferences
? Engaging with customers via phone, chat, and email while delivering the best service possible.
Qualifications: ? Previous experience in customer service (At least 1-3 years) ? Good multitasking skills ? Positive and professional attitude ? Excellent written and verbal communication skills ? Comfortable with using various software and web browsers ? Strong interpersonal and customer service skills ? Active listening and showing empathy ? Able to handle a busy workload and multiple demands ? Dependable and punctual for all shifts ? Self-motivated with excellent problem-solving abilities ? Minimum Education - High school diploma or GED.
Company DescriptionBPO American is a highly-rated call center, working with established clientele for over 25 years
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