$15 per Hour - Remote Call Center Representative

Remote, USA Full-time Posted 2025-04-27

About the position
The Remote Call Center Representative position focuses on investigating potential credit card fraud cases by analyzing account history and contacting customers and merchants for additional information. The role requires maintaining accurate documentation and responding to account inquiries efficiently while adhering to service level agreements.
Responsibilities
? Responds to 25 or more account inquiries per hour for 5 or more assigned clients.
,
? Provides standard/scripted responses to alerts generated within the fraud detection queues.
,
? Assists with the completion of lost stolen reports, including blocking and transferring compromised accounts.
,
? Builds credit card replacement orders and completes shipping materials.
,
? Begins to build knowledge and skills to identify fraudulent credit card activity through training and research.
Requirements
? High School Diploma or Equivalent.
,
? Typically no relevant experience required.
,
? Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.
,
? Works on routine to semi-routine assignments requiring limited decision-making outside of stated processes.
,
? Receives detailed instructions and follows established procedures on all work.
Nice-to-haves
? Previous work experience in a fraud related field.
Benefits

Apply for the Job

$15 per Hour - Remote Call Center Representative

Similar Remote Jobs

$15 per Hour - Remote Call Center Representative

Remote Part Time Data Entry Clerk Jobs -$1400 weekly

Fun and Easy Sales for College Students

Virtual Moderator (Remote)

Live Chat Representative

Walgreen (Data Entry Remote Jobs) $75000/Yearly

Flexible Remote Role: Help Renters Find Their New Home!

(Part Time) American Express Remote (No Degree) - Work From Home Jobs

Work online as a chat moderator

Virtual Chat Support Specialist ? Phone-Free Remote Role (Entry Level)

Delta Airlines Flight Attendant No Experience Required Part-Time

Sales Sales Sales - Are you a sales pro that is looking for a change in 2025?

Supervisor, Contact Center Operations

Remote Freelance Swedish Instructor

Delta Airlines Flight Attendant Entry Level Paid Training Full-Time

Remote Triage Weekend Evening/Overnight

Associate Product Manager (100% Remote, Anywhere in USA)

Customer Rep for Travel (wfh)

Data Entry Clerk for Customer Service Support

Staff Cyber Awareness and Training Engineer (REMOTE)