Customer Service Representative (Remote Available)

Overview:** As a Customer Service Representative at Chewy, you will play a crucial role in delivering an exceptional experience for pet parents, every time. You will be part of a team that is dedicated to providing outstanding care and wellness services, and your success will be driven by your ability to lead and foster a culture of continuous improvement, quality, and service... **Responsibilities:** ? Engage directly with pharmacy customers who contact Chewy for a variety of topics via inbound calls and other communication platforms ? Research and problem-solve to determine appropriate solutions for the customer and follow up as needed to resolve issues ? Go above and beyond to 'wow' our customers, thinking critically to help our customers and provide solutions while adhering to high safety and regulatory standards ? *Qualifications:** ? 1-2 years working in a customer-focused environment ? Excellent communication skills ? Ability to multi-task and think critically ? Flexibility to shift schedule and work overtime as needed ? Must be able to pass background check for KY Rx Tech license ? Show up committed to be your best! **Benefits:** ? Competitive pay and benefits ? Opportunity to work in a culture of belonging where you will feel valued for your skills and contributions, and be recognized for your commitment and hard work ? Empowerment to build, grow, and unleash your full potential ? Flexible scheduling and overtime opportunities as needed

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