Remote Entry-Level Customer Service Representative

• *Summary Description**
Join our team as a Remote Entry-Level Customer Service Representative, playing a vital role in providing financial guidance and bookkeeping services to entrepreneurs in the trades industry...? *Compensation and Benefits**
• Competitive Pay: Earn $17 to $19 per hour, based on experience.
• Exceptional Benefits: Comprehensive health insurance, retirement savings plan, generous paid time off, paid holidays, and flexible hours.
• Professional Growth: Structured training and on-the-job learning opportunities.
? *Why you should apply for this position today**
• Opportunity to empower small business owners in the home service sector.
• Gain invaluable experience in a leading company in the trades industry.
• Enjoy competitive pay, comprehensive benefits, and opportunities for professional growth.
? *Skills**
• Proficient typing (50+ WPM).
• Excellent computer skills.
• Strong track record in quality assurance and performance indicators.
? *Responsibilities**
• Effective Communication: Build positive relationships with clients and team members.
• Client Support: Handle customer queries with patience and tact.
• Technical Savvy: Utilize CRM software efficiently to manage customer interactions.
• Personal Development: Continually enhance skills for high performance and client satisfaction.
? *Qualifications**
• Educational Background: High school diploma or equivalent.
• Experience: At least one year in a high-volume call center environment.
• Skills: Proficient typing, excellent computer skills, and quality assurance experience.
• Industry Knowledge: Experience in home service industries like HVAC, plumbing, or electrical is a plus.
? *Similar Occupations / Job Titles that would be a great fit for this role**
• Call Center Representative
• Customer Support Specialist
• Client Services Coordinator
? *Education Requirements**
• High school diploma or equivalent.
? *Education Requirements Credential Category**
• Diploma.
? *Experience Requirements**
• At least one year in a high-volume call center environment; familiarity with CRM software preferred.
? *Why someone should work in Austin, TX**Austin, TX, offers a vibrant and diverse cultural scene, a thriving job market with opportunities for growth, a moderate cost of living compared to other major cities, and a strong sense of community. Additionally, Austin is known for its beautiful outdoor spaces, live music scene, and delicious food options. Joining us in Austin means being part of a dynamic and welcoming city with endless possibilities for personal and professional development

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