Customer Solutions/Support Engineer-Azure Infrastructure

Job Title:

Customer Solutions/Support Engineer-Azure Infrastructure

Job Description

We?re Concentrix. A new breed of tech company ? Human-centered. Tech-powered. Intelligence-fueled.

We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our game-changers:
? Challenge Conventions
? Deliver outcomes unimagined
? Create experiences that go beyond WOW

If this is you, we would love to discuss career opportunities with you.

In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.

We?re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

This position is based in Canada and must be bilingual French/English

As a Customer Solutions/Support Engineer-(Azure Infrastructure) at Concentrix, you will leverage your deep technical expertise and experience in Microsoft Azure Infrastructure technologies to provide exceptional architecture advising, consulting, and support. You will work directly with our diverse clientele to drive solutions and resolve complex technological challenges. This role requires strong presentation skills to effectively communicate and influence client decisions.

You Will:
? Utilize advanced knowledge in Azure Stack HCI, Windows Server, Hyper-V, and VMware.
? Engage with Hyper-Converged Infrastructure, Virtualization, Storage, and Networking to design and implement robust solutions.
? Conduct architecture consultation and support for hybrid infrastructures and cloud adoption using the Well Architected Framework.
? Interface with enterprise and government clients to successfully plan, deploy, and optimize on-premises, private, and public cloud environments.
? Advise clients on strategic decisions and tailor solutions to meet the unique needs of their organizations.
? Confidently present complex technical concepts and solutions to clients, aligning them with business goals and objectives.
? Provide comprehensive systems architecture, administration, operations, and software support.
? Solve advanced technical issues and deliver training for Microsoft enterprise software products.

You Have:
? A minimum of 6 years of experience in customer-facing roles involving systems architecture, IT consulting, support, and advanced troubleshooting.
? 5+ years of experience with Azure Stack HCI, Windows Server, Hyper-V, and VMware.
? A bachelor?s degree in information technology or equivalent experience.
? A strong understanding of Microsoft's Modern IT Architecture and Strategy.
? Advanced Microsoft certifications in relevant technologies (Azure, Windows Server) which are highly preferred.
? Proven ability to work independently with strong customer service, problem-solving, and communication skills.
? Comfort in presenting complex information to clients and influencing decisions effectively.

Salary:

The on-target earnings range is CAN $131,208.79- CAN $197,313, which includes a base salary and incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies.

The deadline to apply for this position is February 28, 2015.

#Remote

#ConcentrixCatalyst

#LI

#Canada

#BilingualFrenchenglish

Location:

CAN BC Work-at-Home

Language Requirements:

Time Type:

Full time

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