Business Development & Customer Service Representative - (Grads Welcome!)
We are currently seeking a highly motivated customer-focused individual to join our team as an Entry Level Business Development & Customer Service Representative. This entry level role is a unique blend of cultivating new business opportunities and providing exceptional support to valued customers. If you have a passion for building relationships, driving growth, and delivering top-notch customer service, this is an exciting entry level opportunity to contribute to our organization's success.
Entry Level Business Development & Customer Service Representative Responsibilities: ? Identify and develop new business opportunities through customer outreach and prospecting. ? Build and maintain strong relationships with existing clients, providing personalized support and acting as their primary point of contact. ? Understand clients' needs, challenges, and goals, and offer tailored solutions to meet their requirements. ? Collaborate with cross-functional teams to ensure seamless delivery of products/services and customer satisfaction. ? Conduct market research and competitor analysis to identify trends and opportunities for business growth. ? Prepare and deliver persuasive presentations and proposals to potential customers and clients. ? Follow up on leads, inquiries, and sales opportunities to convert prospects into customers. ? Maintain accurate customer records, track sales activities, and generate reports as needed. ? Provide exceptional customer service, promptly addressing inquiries, troubleshooting issues, and resolving concerns.
About the Company:
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