Account Manager/Customer Service Rep
About the position
The Account Manager/Customer Service Rep at Meta Global is a crucial role focused on delivering exceptional service to clients. This position serves as the primary point of contact for customer inquiries, issue resolution, and ensuring overall customer satisfaction. The role emphasizes building strong client relationships and contributing to the company's mission of helping clients achieve their goals through personalized support.
Responsibilities
? Respond promptly to customer inquiries
,
? Develop and maintain strong relationships with clients, understanding their needs and providing tailored solutions
,
? Identify new business opportunities and work with the team to secure new accounts
,
? Provide accurate information about products and services
,
? Resolve customer complaints in a professional manner to maintain customer satisfaction
,
? Collaborate with internal teams to address customer needs effectively
,
? Maintain a high level of product knowledge to offer comprehensive assistance
,
? Strive to meet or exceed customer service goals and targets
Requirements
? Proven experience in customer service or a related field
,
? Strong communication skills both verbal and written
,
? Ability to handle challenging situations with empathy and professionalism
Nice-to-haves
Benefits
? Dental insurance
,
? Health insurance
,
? Vision insurance
,
? Bonus opportunities
,
? Performance bonus
,
? Signing bonus
Similar Remote Jobs
Account Manager/Customer Service Rep
Posted on: 31-01-2025 09:57
Sales Specialist, Amazon Shipping
Posted on: 31-01-2025 09:57
IT Customer Service Representative
Posted on: 31-01-2025 09:57
German Content Moderator (Remote)
Posted on: 31-01-2025 09:57
Client Lead Recruiter, PXT
Posted on: 31-01-2025 09:57
Korean and Mandarin Transcribers
Posted on: 31-01-2025 09:57
Medical Assistant/Front Desk Position
Posted on: 31-01-2025 09:57
Manager - Talent Management
Posted on: 31-01-2025 09:57
Online K-12 Teachers (Part-time)
Posted on: 31-01-2025 09:57
Customer Service Representative/Order Entry
Posted on: 31-01-2025 09:57
Amazon Customer Service Jobs - Part-Time - Work From Home
Posted on: 19-11-2024 06:08
Input device system design engineer
Posted on: 11-11-2024 03:51
Google Data Entry Jobs No Experience (Customer Support, Phone...
Posted on: 16-07-2024 18:38
Amazon Customer Service Job- Part-Time Remote (Work From Home)
Posted on: 22-10-2024 05:28
Remote Entry Level CSR
Posted on: 31-01-2025 09:57
Associate Manager, Fund Finance & Operations
Posted on: 03-02-2025 00:00
Manager, Sales Effectiveness - 100% remote in the US
Posted on: 15-10-2024 08:32
Engineer, Fleet Monitoring & Analysis
Posted on: 23-02-2025 00:00
Night Shift Chat Support Roles | Flexible Remote Hours | Earn $25-$35/hr from Home
Posted on: 24-09-2024 00:00
United Airlines Junior Flight Attendant No Experience Paid Training
Posted on: 12-09-2024 00:00