Walgreens careers remote
The Patient Care Advocate provides new and existing patients with the best possible patient experience in relation to their prescriptions, clinical services, billing inquiries, feedback and suggestions. As the first-line of contact to patients and stakeholders, the patient care advocate will set the tone for how our company and services are experienced.
Job Responsibilities
Receives inbound calls and performs outbound calls to patients or physician's offices regarding orders for medications, pharmacy services and any other non-clinical inquiries.
Adds or updates insurance and pharma information in patient's record, or collect insurance information and alert appropriate teams to update the patient's account.
Creates patient activities as a reminder for the following tasks including but not limited to follow-up calls for patients, to initiate discharge of services, to contact a patient's doctor office, to mail a letter to a patient.
Completes client and/or pharma-specific duties to satisfy the needs and expectations of customers.
Works collaboratively on disease-focused teams to provide best-in-class customer service.
Connects patients with pharmacists for counseling and clinical inquiries as required.
Completes all additional special handling duties as assigned including but not limited to drug shipment notifications and Adverse Drug Event Reports.
Escalates calls to clinicians, insurance verification teams, specialized teams as required.
May work on special projects and/or programs, provide bi-lingual support and be cross-trained in other departments including but not limited to specialized, support, and new patient/enrollment teams as required.
Similar Remote Jobs
Walgreens careers remote
Posted on: 23-01-2025 00:00
Delta careers remote
Posted on: 23-01-2025 00:00
Online jobs for stay at home moms
Posted on: 23-01-2025 00:00
BCBS careers remote
Posted on: 23-01-2025 00:00
ATT careers remote
Posted on: 23-01-2025 00:00
Carnival cruise careers remote
Posted on: 23-01-2025 00:00
Online jobs no experience
Posted on: 23-01-2025 00:00
Instacart careers remote
Posted on: 23-01-2025 00:00
Amazon chat support jobs
Posted on: 23-01-2025 00:00
Amazon Customer Support Specialist (Remote) Up to $35 An Hour
Posted on: 23-01-2025 00:00
Remote Data Entry Specialist | Manage Data | $25-$35/hr Flexible Hours
Posted on: 23-11-2024 06:31
[Entry Level Remote Jobs] Amazon Remote Data Entry Jobs
Posted on: 16-07-2024 18:47
District Support Pharmacist - Part Time
Posted on: 04-11-2024 05:37
CDL-A Company Driver
Posted on: 20-01-2025 00:00
Hobby Lobby Remote Jobs $24 (No Experience)
Posted on: 15-07-2024 02:16
Amazon Jobs: Work from Home Customer Service Opportunities
Posted on: 01-07-2024 16:53
Survey taker remote
Posted on: 25-11-2024 05:19
Campaign Manager
Posted on: 16-07-2024 18:40
Apple Customer Support Specialist (Work From Home) ? The EliteJob In UAE
Posted on: 19-08-2024 00:00
Manager, Data Science (Remote)
Posted on: 16-07-2024 19:00