Social Media Moderator

Remote, USA Full-time Posted 2025-04-27

Description:
? We are seeking a detail-oriented Social Media Moderator to join our Content Team at Hims & Hers.
? You will be responsible for moderating, engaging with, and responding to all comments and messages received across our organic and paid social media channels.
? Build and maintain strong relationships with our new and ongoing customers, ensuring they feel heard and valued.
? This is an hourly role, and weekend and/or night shifts may be needed.

Requirements: ? 1-3 years experience in social media moderation, community management, or customer service, preferably in a fast-paced environment ? Familiarity with social media platforms (Instagram, Facebook, Twitter, TikTok, etc.) and their community guidelines ? Strong written and verbal communication skills with a keen eye for detail and tone ? Strong interpersonal skills and the ability to build rapport with diverse audiences ? A proactive approach to problem-solving and conflict resolution ? Ability to analyze data and metrics to drive insights and improve engagement strategies ? Passion for brand building and a commitment to fostering a positive online community ? Experience with Sprout Social is a plus

Benefits:
? Competitive salary & equity compensation for full-time roles
? Unlimited PTO, company holidays, and quarterly mental health days
? Comprehensive health benefits including medical, dental & vision, and parental leave
? Employee Stock Purchase Program (ESPP)
? Employee discounts on hims & hers & Apostrophe online products
? 401k benefits with employer matching contribution
? Offsite team retreats

Apply for the Job

Social Media Moderator

Similar Remote Jobs

Social Media Moderator

Family Support Advisor

Live Chat Agent

Online Transcription Expert

Online Feedback Provider

Healthcare Documentation Specialist

Data Entry Associate

Consumer Insight Manager

Data Entry Clerk

Online Feedback Contributor

Service Desk Specialist/Live Chat Agent

Customer Support Executive

Patient Care Assistant with Weekly Pay

Chewy Remote Jobs Customer support (Work From Home )

Customer Service Advocate II

Staff Data Engineer, Communication and Connectivity

Dental Assistant - Entry level

Remote Out of Office Position / Data Entry - Part-time Flexibility and No Experi

Healthcare Consultant - Remote | WFH

Sustainability Data Analyst