Customer Service Position (Remote)
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
? Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
? Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
? Ability to learn and follow all customer service procedures and policies
? Strive to meet and go above personal and team target goals
? Record, organize and file customer interactions and account changes
? Able to up-sell if needed
? Able to schedule call back and appoints to resolve customer needs
Customer Service Job Requirements and Qualifications
? Previous experience in customer support, client services, sales, or a related field
? Excellent at communicating over the phone and other communication platforms
? Basic computer skills and experience
? Able to multitask
? Excellent time management and prioritization skills
? Ability to listen actively, relay information, and answer questions and/or concerns.
? Customer-focused for positive customer experience and resolution
Benefits
? Health Insurance (dental and vision included)
? Excellent retirement plan
? Tremendous upward mobility into other positions and management
? Flexible hours
? Remote Position(s) available (work from home)
Similar Remote Jobs
Customer Service Position (Remote)
Posted on: 16-01-2025 19:15
LPS - Merchandising Specialist
Posted on: 16-01-2025 19:15
Home Automation Software Specialist
Posted on: 16-01-2025 19:15
Weekend-Only Compassionate Caregiver Needed
Posted on: 16-01-2025 19:15
Chat Sales Support Representative
Posted on: 16-01-2025 19:15
Certified Pharmacy Technician (Remote)
Posted on: 16-01-2025 19:15
Remote Master's Level Therapist
Posted on: 16-01-2025 19:15
Customer Service Representative- Remote
Posted on: 16-01-2025 19:15
Remote Customer Service Specialist
Posted on: 16-01-2025 19:15
Entry Level Office Assitant
Posted on: 16-01-2025 19:15
IRS Hiring Event for Entry-Level Clerical Job Opportunities, November 19 and 20, 2024
Posted on: 07-11-2024 05:43
Virtual Support Specialist - Overnight Hours
Posted on: 29-11-2024 08:27
Fedex Work From Home Jobs (Online Remote Jobs)
Posted on: 23-01-2025 00:00
ProductReviewJobs.com ? Paid Product Testing Panelists (Remote) (Part-Time) ? New York City, NY
Posted on: 20-11-2024 13:46
Work From Home-Online-Hotel Reservationist/Entry Level
Posted on: 06-02-2025 00:00
Postal Clerk - USPS Careers (Join the Team Today) - Hiring Now
Posted on: 18-02-2025 03:58
Amazon Online Live Chat Customer Service Jobs (URGETNT) ? WFH
Posted on: 28-08-2024 00:00
Palo Alto Networks Instructor - 1099 Contract - Part time / flexible!
Posted on: 02-01-2025 03:59
IT Technical Support, $27.32 - $39.25/Hour
Posted on: 21-11-2024 08:14
Data Entry Specialist (Remote, Entry-Level) ? Apple Inc.
Posted on: 26-11-2024 06:19