Fraud and Cyber Crime Advisor
About the position
The Fraud and Cyber Crime Advisor role at Concentrix is a customer service position focused on supporting victims of fraud and cyber crime. As the first point of contact, the advisor will gather essential information for investigations while providing compassionate assistance to callers. This work-from-home opportunity requires attention to detail and excellent communication skills, as some reports may be used in court cases.
Responsibilities
? Take inbound calls from victims of fraud and cyber crime.
,
? Gather relevant information for subsequent investigations.
,
? Record all information accurately onto the systems.
,
? Provide professional and caring support to victims.
,
? Escalate issues when necessary to ensure appropriate support is provided.
Requirements
? Experience in customer service, preferably via telephone or face-to-face.
,
? Strong IT skills to accurately record information.
,
? Excellent listening and questioning skills.
,
? Attention to detail is essential.
Nice-to-haves
? Previous experience in a contact center is preferred.
Benefits
? Fortnightly pay
,
? Benefits and discounts with local and national partners
,
? Free healthcare cover for you and dependents after 1 year
,
? Pension plan after 1 year
,
? Engagement activities such as virtual fitness classes
Similar Remote Jobs
Fraud and Cyber Crime Advisor
Posted on: 11-12-2024 17:45
Data Entry Representative/Junior Level (Remote)
Posted on: 11-12-2024 17:45
Customer Care (Remote) (United States)
Posted on: 11-12-2024 17:45
Virtual Receptionist (Remote) (United States)
Posted on: 11-12-2024 17:45
Junior , Data Analyst- Remote
Posted on: 11-12-2024 17:45
Administrative Assistant/Customer Service Representative (Remote)
Posted on: 11-12-2024 17:45
Remote - Customer Service Agent
Posted on: 11-12-2024 17:45
Smart Assistant Evaluator (Project Cherry)
Posted on: 11-12-2024 17:45
Customer Service (remote work )
Posted on: 11-12-2024 17:45
Aircraft Painter - Entry Level
Posted on: 11-12-2024 17:45
Junior Tech Support Specialist (24/7 live-chat Team)
Posted on: 17-12-2024 18:02
Work From Home Sales
Posted on: 22-11-2024 05:34
Remote Jobs for Everyone: Work Part-Time with No Experience!
Posted on: 10-12-2024 18:34
Baker and Packager Associate
Posted on: 31-01-2025 09:58
Campus Graduate - 2025 Technology Software Engineer Summer Internship New York, NY
Posted on: 03-09-2024 00:00
Sr Manager Site Merch(Remote Or Hybrid)
Posted on: 16-07-2024 19:00
Engineering Manager, Cloud Applications Development
Posted on: 21-11-2024 08:14
100% Virtual Special Education Teaching Position in Illinois!
Posted on: 20-01-2025 00:00
Seasonal Delivery Associate – New York
Posted on: 19-09-2024 00:00
Receptionist - Jackson, TN
Posted on: 05-02-2025 00:00