Pharmacy Technician, Telehealth
Company
Navitus
About Us
Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other.
Pay Range
USD $17.78 - USD $20.91 /Hr.
Work Schedule Description (e.g. M-F 8am to 5pm)
M-F 8am to 5pm
Overview
Navitus Health Solutions is seeking a Pharmacy Technician, Telehealth to join our CEC Operations department!
This position will have the opportunity to impact patient?s health every day via the delivery of best-in-class interventions and patient care. Working with pharmacists, nurses and a supportive leadership team, the Telehealth Pharmacy Technician (CPhT) is responsible for aiding in the delivery of clinical interventions and Medication Therapy Management (MTM) services for commercial and Medicare members. The MTM program will include telephonic and/or video chat outreach with members to complete an analysis of a member?s medication regimen.
Is this you? Find out more below!
Responsibilities
How do I make an impact on my team?
? Place outbound phone calls to members to offer Medication Therapy Management (MTM) services and other commercial programs outside of traditional MTM
? Provide outreach to members, prescribers, and pharmacy providers to enhance care coordination and support the Star ratings program
? Field inbound phone calls from members to initiate MTM or other CEC services
? Conduct telephonic comprehensive medication interviews and document medications as part of the MTM Program
? Facilitate communication to clients, providers, and internal staff regarding CEC programs and program outcomes
? Maintain knowledge of regulations regarding CEC programs
? Develop a full understanding of Navitus Clients? member experience and how the CEC contributes to improved health and wellness
? Compliance with all applicable HIPAA and CMS regulations
? Other duties as assigned
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