Customer Service Rep

Do you have experience working customer service for a manufacturing company? We are looking for a temp to cover a contract for the next 4 months until mid February. We are looking for experience processing orders and must have knowledge working with EDI orders. For additional information, please email me at [email protected]

salary: $20 - $25 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities
? Responsible as primary point of contact and liaison between customers and company.
? Assists with EDI data entry including complaints, orders, errors, account questions, billing,
and cancellations.
? Processing of purchase order confirmations, advanced ship notification, and invoicing systems for all EDI orders.
? Handle inbound/outbound callsfrom/to wholesalers, distributors, consumers, business customers, and Account Managers.
? Process incoming problem tickets from Distributor and Direct Customers.

Skills
? Order Processing (2 years of experience is required)
? EDI (2 years of experience is required)
? Processing Purchase Orders (2 years of experience is required)
Qualifications
? Years of experience: 2 years
? Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

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