Customer Service ( Remote work)

Remote, USA Full-time Posted 2025-03-15

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer?s problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities
? Excellent customer care and focus; ability to assess customers? needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
? Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
? Ability to learn and follow all customer service procedures and policies
? Strive to meet and go above personal and team target goals
? Record, organize and file customer interactions and account changes
? Able to up-sell if needed
? Able to schedule call back and appoints to resolve customer needs

Requirements
? Previous experience in customer support, client services, sales, or a related field
? Excellent at communicating over the phone and other communication platforms
? Basic computer skills and experience
? Able to multitask
? Excellent time management and prioritization skills
? Ability to listen actively, relay information, and answer questions and/or concerns.
? Customer-focused for positive customer experience and resolution
? Health Insurance (dental and vision included)
? Excellent retirement plan
? Tremendous upward mobility into other positions and management
? Flexible hours
? Remote Position(s) available (work from home)

Benefits
? Health Insurance (dental and vision included)
? Excellent retirement plan
? Tremendous upward mobility into other positions and management
? Flexible hours
? Remote Position(s) available (work from home)

Apply Job!

Similar Remote Jobs

Customer Service ( Remote work)

Posted on: 20-11-2024 13:46

Data Entry Clerk - Remote

Posted on: 20-11-2024 13:46

Creative Lead - US, Remote

Posted on: 20-11-2024 13:46

Remote Sales and Service Agent

Posted on: 20-11-2024 13:46

PART TIME Customer Service Rep

Posted on: 20-11-2024 13:46

In - Home Assembly Technician

Posted on: 20-11-2024 13:46

Sustainability and Energy Programs Manager

Posted on: 20-11-2024 13:46

Sr. Product Manager-Remote in USA

Posted on: 20-11-2024 13:46

Remote Financial Representative (REF# JCC2W)

Posted on: 20-11-2024 13:46

Administrative Assistant / Customer Service

Posted on: 20-11-2024 13:46

Part Time Seasonal Merchandise Associate

Posted on: 03-12-2024 06:00

Full Charge Bookkeeper

Posted on: 11-08-2024 00:00

Food Delivery Service Driver

Posted on: 13-11-2024 04:54

Telechat / Live Chat Representative ? Remote

Posted on: 26-11-2024 06:19

CSR - Customer Service Representative/Cashier

Posted on: 24-01-2025 00:00

capital typing work from home ? DE0740

Posted on: 02-02-2025 00:00