Customer Service (remote work )
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer? problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
?Excellent customer care and focus; ability to assess customers?needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
?Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
?Ability to learn and follow all customer service procedures and policies
?Strive to meet and go above personal and team target goals
?Record, organize and file customer interactions and account changes
?Able to up-sell if needed
?Able to schedule call back and appoints to resolve customer needs
Customer Service Job Requirements and Qualifications
?Previous experience in customer support, client services, sales, or a related field
?Excellent at communicating over the phone and other communication platforms
?Basic computer skills and experience
?Able to multitask
?Excellent time management and prioritization skills
?Ability to listen actively, relay information, and answer questions and/or concerns.
?Customer-focused for positive customer experience and resolution
?MUST RESIDE IN CALIFORNIA
Benefits
?Health Insurance (dental and vision included)
?Excellent retirement plan
?Tremendous upward mobility into other positions and management
?Flexible hours
?Remote Position(s) available (work from home)
Similar Remote Jobs
Customer Service (remote work )
Posted on: 16-11-2024 19:13
Business development manager (Luxury interior)
Posted on: 16-11-2024 19:13
Data Entry Clerk ?Remote
Posted on: 16-11-2024 19:13
Jr Data Entry Clerk (Remote)
Posted on: 16-11-2024 19:13
Cloud Computing Engineer - Trainee
Posted on: 16-11-2024 19:13
Tele-Special Education Teacher Remote, Michigan-Based
Posted on: 16-11-2024 19:13
WFH Call Center Representative Remote
Posted on: 16-11-2024 19:13
WFH Call Center Representative Remote
Posted on: 16-11-2024 19:13
Coca Cola: Analista de compras
Posted on: 16-11-2024 19:13
Influencer Marketing Manager | YouTube
Posted on: 16-11-2024 19:13
Digital Product Manager - Remote- Minnesota
Posted on: 29-08-2024 00:00
Computer Vision & ML Engineer, Computer Vision and Remote Sensing
Posted on: 15-09-2024 00:00
Customer Service Representative (Contract)
Posted on: 02-08-2024 17:49
Virtual Reservations Coordinator - No Experience Needed, Training Provided
Posted on: 17-02-2025 05:59
Express Virtual Assistant ( Work At Home )
Posted on: 18-02-2025 03:58
Customer Service, Medical Receptionist, Remote-USA
Posted on: 02-08-2024 17:49
Quality of Care Review Nurse (Remote)
Posted on: 08-07-2024 05:51
Netflix Tagger Jobs (Entry Level, Part Time) ? Tagger/Job
Posted on: 10-09-2024 00:00
Customer Service Representative - Sales
Posted on: 15-11-2024 04:55
Project Manager-Membership Marketing Team (Full Time Remote)
Posted on: 28-10-2024 09:49