Customer Support Specialist (Remote) AT Chewy

Remote, USA Full-time Posted 2025-04-27

Join the Chewy team as a Customer Support Specialist in a remote position. As a key player in the customer experience, you'll provide exceptional service via phone, email, and chat. Addressing inquiries, resolving issues, and ensuring customer satisfaction are your main responsibilities. Strong communication skills, problem-solving abilities, and a passion for helping customers are essential... Enjoy the flexibility of working from home while contributing to Chewy's commitment to pet happiness. Apply now to be a vital part of the Chewy family.

Responsibilities: ? Customer Assistance: Assist customers with inquiries, product information, order tracking, and problem resolution through various communication channels. ? Product Knowledge: Stay informed about Chewy's wide range of products and services to provide accurate information and recommendations to customers. ? Communication Skills: Utilize effective communication skills to interact with customers in a positive and professional manner, ensuring a seamless customer experience. ? Problem Solving: Identify and resolve customer issues promptly, aiming for first-call resolution whenever possible. ? Documentation: Maintain detailed and accurate records of customer interactions, transactions, comments, and complaints.

Requirements: ? Excellent Communication: Strong verbal and written communication skills. ? Customer-Focused: A passion for delivering exceptional customer service and a customer-first mindset. ? Tech-Savvy: Comfortable navigating multiple systems simultaneously and adapting to new technologies

Apply Job!

Apply for the Job

Customer Support Specialist (Remote) AT Chewy

Requirements: ? Excellent Communication: Strong verbal and written communication skills. ? Customer-Focused: A passion for delivering exceptional customer service and a customer-first mindset. ? Tech-Savvy: Comfortable navigating multiple systems simultaneously and adapting to new technologies

Similar Remote Jobs

Customer Support Specialist (Remote) AT Chewy

Remote Part Time Data Entry Clerk

Remote Data Entry Associate (Entry Level)

Customer Sales Representatives (Work From Home)

Remote Teacher - Online | WFH

Independent Sales Representative-Flexible Hours-Work from Home

Sales Professional. Remote Position. Flexible Hours.

Virtual Booking Assistant - Entry Level

CVS Data Entry Jobs (Remote) $25/Hour

Entry-Level Amazon Virtual Customer Service Representative

Commissioned Freight Sales Agent (no experience needed)

Easy Remote Medical Transcription Jobs for Teens ? Vacancy Global

Instructional Coach/Assignment Scorer (Part-time, Remote, and Contractual)

Amazon Fulfillment Center Warehouse Associate

Temporary Recruiter (Remote, Work-from-Home)

Amazon Work From Home - No Experience Needed | Join Our Team

Customer Service Specialist - Work from Home Virtual Assistant Jobs

Work From Home At Walmart

YouTube Ads Specialist

Part-Time Data Entry Specialist Remote Jobs -- Flexible Remote Position