Customer Service Associate - Work From Home
POSITION SUMMARY
? This position is responsible for managing major business accounts and providing order management and customer care to the Corporate Sales Team. Main duties include customer service support, order management, preparation for electronic and manual order entry, account maintenance and sales support to the Corporate Sales Team.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Major responsibilities: ? Must have excellent verbal and written communication skills in order to interact professionally with customers and employees at all levels of the organization ? Must be able to accommodate changing work schedules, which will include weekends and late hours during the Holiday. ? A proven ability to use discretion in working with confidential information is essential. ? Must be self-motivated detail oriented with the ability to organize multiple tasks and produce results with exact deadlines in an environment with frequent interruptions ? Extensive knowledge in order entry and... customer service within CCS ? Strong customer service skills ? Inbound calls (i.e. external customers, internal callers, transfers, questions, etc.) ? Process a variety of orders ? Customer service requests ? Emails ? Emailed Holds Report and Holds Worker Console ? Viewer System Console ? Support Management Dashboard in Salesforce ? Customer Contact Tool ? Proficiency in MS Office ? Proficiency in MS Excel ? Must be a team player Other customer service duties may be assigned ? Proficiency in MS Office ? Proficiency in MS Excel
Similar Remote Jobs
Customer Service Associate - Work From Home
Posted on: 11-11-2024 03:51
Amazon Live Chat Support From Home (Remote-Part-Time)
Posted on: 11-11-2024 03:51
Freelancer Remote Data Entry Specialist - WFH
Posted on: 11-11-2024 03:51
Full & Part Time Retail Sales Associate
Posted on: 11-11-2024 03:51
Data Entry Weekend Jobs at XYZ Company
Posted on: 11-11-2024 03:51
Remote Pharmacy Technician | Work From Home
Posted on: 11-11-2024 03:51
Specialist OSP Design Engineer Asheville, North Carolina
Posted on: 11-11-2024 03:51
System Engineer - Amazon Connect - Remote
Posted on: 11-11-2024 03:51
Sales Representative (Remote and No Experience Needed)
Posted on: 11-11-2024 03:51
Travel Data Entry - Work From Home
Posted on: 11-11-2024 03:51
Collections Account Representative - Flexible Work from Home
Posted on: 29-09-2024 00:00
Data Entry: REMOTE ONLY IN MT
Posted on: 16-07-2024 18:37
Work From Home Amazon Product Tester Jobs
Posted on: 24-09-2024 00:00
Permanent Work From Home - Customer Service Representative
Posted on: 05-09-2024 00:00
Analog Mixed Signal IC Design Engineer
Posted on: 29-08-2024 00:00
Logistics Warehouse Worker
Posted on: 29-08-2024 00:00
Customer Care Representative I
Posted on: 05-12-2024 05:15
Customer Service at Delta Airlines - Join Our Team
Posted on: 26-12-2024 06:11
Amazon Remote Work from Home Jobs – Flexible Schedule
Posted on: 19-09-2024 00:00
Virtual Scheduling Assistant-Entry Level
Posted on: 15-10-2024 08:31